This motel was close to an outing in nearby Littleton that we attended the day before Christmas. In fact it was my grandson's birthday. After lunch in Littleton the motel allowed us to have a birthday party in their lobby at no charge! For the price this was the best bang for the buck in this area. We needed a pet room and wanted an indoor pool. The people running the place were very helpful and friendly. The breakfast buffett was great and had good coffee. Their waffle maker was a big hit. This was our second stay and will stay again.

Maybe because it was off season, but this Best Western did not impress me. It is a property in need of investment and upgrades. To start there where no warm cookies at check in - as many other Best Western's offer...sure it's a little thing, but it makes for a warm welcome.
The pool in this hotel is very nice, however, it results in a subtle smell of chlorine throughout the lobby and halls. The hot tub could have been better tended, there was grit (sand?) in it and the water levels low. The pool towels they give out at the front desk were not pool sized and very coarse. The towels in the bathroom where also a disappointment, no soft or fluffy to be found. The in room coffee maker has not been upgraded, it is still a make a pot model.
There are precious few power outlets, again a simple upgrade to bring power plugs up to the nightstand and desk. The wireless internet was reliable and strong.
There was no blanket on the bed, just a comforter over the sheet...odd.
The heating system was annoying at best, I ended up shutting it off, with better results than the loud fan that left me roasting or chilly.
Overall this property is just not up to the chains standard. The location is awesome and would be the only reason I'd consider staying here again.

We stayed at this hotel for the weekend. It turn out to be a very pleasant experience at Best Western hotel. When we checked in, the staff was really friendly, roooms were clean and beds were comfortable. we enjoyed the complimentary breakfast in the morning. They needs to have some restaurants in Franconia though.

My family and I just came back from a 3 day 2 night stay at this hotel and it was great! The rooms were very clean, staff very friendly, the pool spa area was beautiful. Was told free continental breakfast came with our stay and I expected just pastry and coffee. Was very pleasantly surprised to find not only pastry but toast, bagels, english muffins, eggs, sausages, and make your own belgian waffles. They are pet friendly so we brought our dog. They gave us an adorable doggie bag in a blue bone case that clips to her leash. Convenience is key and this hotel is right in the middle of everything we wanted to do. We would and have highly recommended this hotel to our family and friends.