My husband and I booked this hotel as a last-minute weekend getaway. We honestly didn't have high expectations given our timeframe - but when price is the major factor and location comes in a close second, you don't get too choosey. This hotel was convenient to the locations we wanted to visit and well priced, after we shopped around online a bit.
The parking lot was a bit tough to reach using our TomTom, but was spotless when we arrived. Friendly and competent front desk staff, easy access to our room, plenty of parking. The room itself was spotless - including the bathroom; the tub SHONE with cleanliness! No odor anywhere about. On the top floor, we had virtually no noise from outside; we had a bit from within, but you don't blame a hotel for the inconsideration of your fellow travelers.
One feature I particularly appreciated - the pool was convenient to the elevator, so I didn't need to parade across the lobby or down a long hall wearing my swim gear! The breakfast room was a bit tight when so many guests were using it... the spread was fine, not lavish, but not sparse. We really liked the presence of fresh fruit each day. Waffles were yummy, the egg patties and sausage patties standard. We didn't find the breakfast attendant pushy or objectionable.
The hotel seems nicely set up for pets, with poo bags by the doors to the outside, and while we did hear some lonely houndy person baying for his owners, we would otherwise not have noticed any dogs except those we met in the lobby. Dog families, please remember - if you leave your dogs in your room unattended while you go out, you put all of us pet families in jeopardy. It would be nice if some chain would initiate a "day-use" kennel, for a fee, if taking your pup out and about with you isn't possible - but until then, where you go, your pooch must also go.
Our only complaint - the bed was hard. Sigh. It had plenty of pillows and the covers were satisfactory, but the bed was hard. You can't win them all!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 October 2011
Thank you for your wonderful review. I am very happy that we exceeded your expectations. The staff will be thrilled that all their hard work paid off. Because our address is a private road it does not appear on some GPS systems. We suggest using 17 New Rochester Rd.. It brings you right to our hotel.
What a great suggestion about the doggie day care. It just so happens that I have noticed a new one that just opened this month only a mile away. I definitely will visit them.
I apologize that the bed wasn't as comfortable as you would like. Due to the constant use, they do need to be on the firm side. They are a very high quality hotel mattress and we put a thick padded mattress pad on top. We try. Thank you very much for staying with us and we always enjoy all our furry friends.
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