We stayed at the Inn for 4 days in December. After reading the reviews, we understood that this was not a 4 star property, and decided to figure out if it was an overall good value. Considering that we wanted to go skiing each day, we reviewed their ski/stay package, and realized that it was a great deal. We also took into account the included breakfast, and access too all Mt Washington amenities. Deducting the value of the daily lift tickets, and the breakfast as well ($20 pp amazing buffet breakfast at the main hotel - $40 total) the room itself came out to cost $50 or so. That being said, only a dozen of the trails on the moutain were open, but we knew this when booking. For the price we paid, the deal was worth it. The resort does remove the ski/stay package and increase pricing substantially during holiday periods, at which point the value of staying there does become questionable.
Historic inn - has a warm B&B feel
High quality breakfast buffet at main hotel included
Shuttle access to everything on the property - very convenient, esp when its cold out and you don't want to walk to your car
Access to all the pools and activities
Access to Rec Center with additional pools, DVD rentals
Free Historic tours
Petlovers - your doggie can stay here (but be aware if you have allergies - we don't own pets and definitely felt a bit of stuffiness in the room)
Recommendations: Personally, in terms of pricing without the ski package, I would think that anything higher that $160 or so (plus $20 resort fee, which is tacked on nightly) would not make too much sense. The hotel is cozy and charming, but it simply wouldn't meet the expectations of anyone paying more. For instance, our reservation said that we would have marble vanities in our bathroom - but we didn't even have vanities - only a ceramic pedestal sink. On the sink, both knobs and the faucet leaked when turned on. The beds were extremely soft - and we got used to it - but anyone used to harder beds would have an awful time trying to fall asleep. As Omni Select Guests, we also chose a complimentary Wall Street Journal paper to be delivered to our room daily - but got the NY Times each day instead. The complimentary apple cider in the lobby was empty 50% of the time we tried to get it, and the receptionist did not know how to refill it. The wireless internet also did not work for an entire day. (The latter three complaints are relatively minor ones - but if the hotel chooses to offer the little "extras" then they should honor them.)
Another big point of confusion was the downstairs restaurant at the Inn. No one ever knew when it was open for breakfast because their daily resort newspaper didn't have it listed as "open for breakfast". However, on some days it was open anyway. Also, when asked how to order off the a la carte breakfast menu at the Inn (since the breakfast was included), the receptionist told us that we could only order up to $20 worth of food pp because that was the price of the buffet menu at the main hotel. But, once we sat down at breakfast, we were actually allowed to order a juice, coffer, starter, and entree per person - which cost substantially more than than $20 pp. Again - not something that would spoil our trip - but basic things that the staff should be trained on.
Unless you're in a big hurry to have a quick breakfast - I would defiitely recommend the main hotel for breakfast instead. It's an amazing selection of high quality food - and the views can't be beat.
One final thing I wanted to note is that we decided to try out the pool at the Lodge (which was nice), and asked the receptionist to show us one of the rooms while we were there (since we read those reviews as well - most of which seemed to be horror stories). The Omni Lodge is a step down from the inn and really is a motel - and if you're considering staying there, the "motel" aspect should not be forgotten. All rooms are accessible from the outside, and are relatively dated with the older decor and CRT TVs. And, even if you're staying there - you still have to go outside to get to their on-site indoor pool and sauna - which is really a pain when it's winter. The rooms are clean and not "awful" - but again, the value depends on price. I certainly wouldn't book it for much more than $100 per night, especially since the $20 resort fee is also charged and there is no breakfast included - and there are tons of other motels in the area.
Hope this helps someone book their next trip!
- Also Known As:
- Omni Bretton Arms Inn At Mount Washington Hotel
- Omni Bretton Arms Inn At Mount Washington Hotel Bretton Woods
- Country Inn Bretton Woods
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