This was the worst hotel stay i ever had in RENO IN MY LIFE. and I have been going to RENO for many years approx 5 TO 6 times a year. I have NEVER stayed at this hotel till 10/7/06 and will never, ever stay there again. First we were given a room with guest already in it and here is the SCARY PART the computerized door KEY WORKED and unlocked the door. As we started into the room we realized that there people a sleep in the beds and this was 11PM at night. We when back to the office and was given another room that did not have a good working A/C, poor plumbing and what looked like hairs in the bed between the sheets. We again went back to the office and given another room with a promise of comp from the night mgr in the morning. However when we were checking out they could not find our paper work. After explaining to the day mgr about nightmare we had checking in the paper was found under the 1st room in which they had checked out using our comp and was told that we were not entitled to a comp. Lucky the night mgr had come back to the desk because they forgot something and we got the comp. But this was a very BAD, BAD, BAD, JUST A BAD exprience for us. Also the hotel was run down and the beds were very uncomfortable they sack in the middle.
- Vagabond Hotel Reno
