all i can say is that it was a great stay and staff were verry friendly.i would stay anytime!!=)

This was the worst hotel stay i ever had in RENO IN MY LIFE. and I have been going to RENO for many years approx 5 TO 6 times a year. I have NEVER stayed at this hotel till 10/7/06 and will never, ever stay there again. First we were given a room with guest already in it and here is the SCARY PART the computerized door KEY WORKED and unlocked the door. As we started into the room we realized that there people a sleep in the beds and this was 11PM at night. We when back to the office and was given another room that did not have a good working A/C, poor plumbing and what looked like hairs in the bed between the sheets. We again went back to the office and given another room with a promise of comp from the night mgr in the morning. However when we were checking out they could not find our paper work. After explaining to the day mgr about nightmare we had checking in the paper was found under the 1st room in which they had checked out using our comp and was told that we were not entitled to a comp. Lucky the night mgr had come back to the desk because they forgot something and we got the comp. But this was a very BAD, BAD, BAD, JUST A BAD exprience for us. Also the hotel was run down and the beds were very uncomfortable they sack in the middle.

After reading some of the reveiws, I was pretty nervous about this reservation but needed a place that accepted pets (add'l charge). The first room was great but the toilet began to overflow and we were immediately moved to another identical room. The hotel had no vacancies (same as other Reno hotels)so we were quite pleased with this. The staff was very busy with all the guests and probably could have used additional help. Called for extra towels and ended up going to the office for them to save them the trip. The room was clean and non-smoking as reserved. Lots of people outside the rooms but they were friendly as I traveled with my dog. With the A/C on we didn't hear any outside or upstairs noise. Breakfast was bowl of fruit, OJ , coffee and prepackaged danish rolls. Enough to get us down the road for free! Pool was working but didn't use. Looked nice. Easy to find from Hwy 395. Stayed one night from 7:30 pm until 7:00 am. Would not be concerned about a future stay. Nothing fancy but got a good nights sleep.

My husband and I visited the Vagabond Inn for a 1-night getaway. We chose this particular hotel for their pet-friendly policy since we try to take our furry friends with us whenever possible. We didn’t realize that what they meant is that they treat their guests like animals as well.

In general, we don’t have anything particularly good to say about our stay. We requested and were promised a single king bed, non-smoking room in a quiet section of the grounds. First we were assigned a double queen room with a non-op air conditioner (think 90+ degrees) in the rear of the hotel facing what could arguably be considered the most ghetto apartment building in the USA. To make up for putting us in the oven room, we were then moved next door to another double queen room in the same noisy area (at least we now had a/c). Let’s be clear about what we mean by noisy. We had boombox cars racing through the parking lot through the wee hours of the morning. We slept in 1-1/2 hour increments, constantly being startled awake by 10pm hotel staff moving furniture out of rooms, midnight wrong number phone calls,. 1:30 am neighbors loading up their van for a night on the town, 3am mariachi music from the “projects” behind the hotel, 4:30 am horn blowing, etc. We couldn’t wait for morning to come so we could get the heck out of there.

To be honest, we didn’t bother to waste our breath giving feedback to the obviously indifferent hotel staff. Instead, we chose to forewarn those who come after us so that they can avoid the same mistake. Good luck. There are better values out there than this place.