After booking with a large travel website, I arrived at the Vagabond Inn, Reno with my confirmation email and reservation number. The front desk staff refused to honor my reservation, siting the price was way below their current rate. After I contacted the travel site (who even contacted their corporate office), the hotel staff agreed to honor the reservation, but only verbally. The check in form I was asked to sign, conveniently, had the rate left blanked. When i questioned this, the manager once again pointed out their current rate was much higher, and they would not honor my reservation and told me if I didn't like it, I could go some where else. I ended up having to sleep in my rental car because to try and get a walk-in rate at any hotel on labor day would have cost me 3 times what my reservation was for.
- Vagabond Hotel Reno
