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Comfort Inn & Suites Airport – reviews, photos

2.0 of 5
1250 East Plumb Lane, Reno, NV 89502
Hotel amenities
Comfort Inn & Suites Airport
Comfort Inn & Suites Airport
Comfort Inn & Suites Airport
Comfort Inn & Suites Airport
Comfort Inn & Suites Airport
Comfort Inn & Suites Airport
Ranked #11 of 67 hotels in Reno
4.5 of 5 stars 71 Reviews
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71 reviews from our community

    Trip type
Traveller rating
    49
    17
    4
    0
    1
Date Rating
everywhere
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Rude Staff and Service”
1 of 5 stars Reviewed 22 December 2011

I walked into the front lobby area to inquire about rates, etc. I was given the rack rate right off the top. I explained that I qualify for a corporate discount and I am also a Platinum Preferred member with Choice Hotels. The man at the counter would not budge off his price when I explained that $89.99 was high compared to the other comparable hotels in the Reno area he got angry at me and said, "well that is YOUR price and it won't change". He was rude and unprofessional and I walked out. Money clearly seemed to be the primary object here, not customer service and respect for your guests. I ended up staying in a nice clean room not far from here for only $29.99

  • Stayed December 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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Ask FridaKa about Comfort Inn & Suites Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Park and Fly was soooo convenient!”
5 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

Our family had to drive five hours to get to the Reno airport so we decided to stay in Reno the night before and leave our car at the motel. The Comfort inn and Suites entire staff was so pleasant and easy to work with. Their shuttle service to and from the airport is on demand but they are so close plus the staff really cares about service so the response time was almost immediate. We also enjoyed the clean, quiet room and the breakfast was more than adequate. We will definitely stay here anytime we use the airport in Reno.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DreamBigLiveBig about Comfort Inn & Suites Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Comfortable and Quiet”
5 of 5 stars Reviewed 23 November 2011
1
person found this review helpful

Despite being close to an airport, this hotel was quiet. It also sets back off the main road. Restaurants and shopping are all within walking distance. We got a wonderful night's sleep in their comfortable bed within a nice size room. The breakfast was the traditional - nothing spectacular.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask annie70254 about Comfort Inn & Suites Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, Michigan
1 review
“cash customer”
4 of 5 stars Reviewed 30 September 2011

At the reno motel cash customers must post a $200 deposit plus the prices of the room if they have no credit card. When they check out their room is inspected like they were trash before the deposit is returned. As a 14 year choice motel customer this was a first and very offensive to me. I have since ask in advance and this is the only motel I have ever encountered this at. I will never stay in one that requires it again!

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask bull o about Comfort Inn & Suites Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Top Contributor
58 reviews 58 reviews
Reviews in 54 cities Reviews in 54 cities
75 helpful votes 75 helpful votes
“Outstanding for its category”
4 of 5 stars Reviewed 16 September 2011

While this is not the Ritz, it is a fine mid-priced motel. Like all "suites" hotels, the rooms are larger than a normal motel room, and include a refrigerator and microwave. The location is great, as it's close to the freeway but far enough away not to be subject to traffic noise. There is a little bit of aircraft noise from takeoffs, but not enough to be a problem. The hotel is fairly new, and is very clean and well-kept. The staff are helpful and friendly, and the breakfast is quite acceptable. All in all, based on two stays, this is a very good motel, and I'd recommend it to anyone in the area.

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask majorswede about Comfort Inn & Suites Airport
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Additional Information about Comfort Inn & Suites Airport

  • Comfort Inn Airport
  • Comfort Inn Reno
  • Reno Comfort Inn
Address: 1250 East Plumb Lane, Reno, NV 89502
Price range (per night):* INR4,724 - 5,502

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