I stayed at this location for four night for a business trip, and was impressed with the cleanliness of the room. While it isn't the most updated Hilton Garden Inn I've stayed in, it was still nice. The staff were all extremely friendly. I ate at the restaurant/bar for dinner a few times and it was average. Not the best food, but decent when you need something quick and don't feel like leaving the hotel.

I have now stayed in five different Reno motels. This is one of my favorites, second only to the Comfort Inn. It's very clean. The staff exceptionally welcoming. The airport shuttle is dependable. The nearby food choices are abundant, including a full grocery store. My only reservation is that this property is quite far south of downtown Reno. It is surrounded by mini malls, banks and offices. Just know it will be a drive to get downtown, and to the airport. Still, very nice if location can be flexible.

Having spent nearly every other week in Reno on business travel last quarter, this Hilton Diamond traveler can confidently say this is the place to stay when you are spending a lot of time away from home. Like many things, it comes down to the people. The first time I flew to Reno last summer I needed a ride as a colleague had already reserved a car but was delayed during his air travel. I was greeted at the airport, given a professional welcome to the city and some quick insider tips for a business visitor -not too much, and all value-added- and offered bottled water during the ride. When flying in I inquired about early check-in on several occasions, sometimes quite early, and was accommodated every time. My room was always ready, and if the front desk had not already placed a personal welcome in my room due to my arrival so early, someone from housekeeping was just one elevator ride behind me to bring me a welcome message and a token convenience. The front desk always remembered me personally and would also remember my family in their conversations with me. I tended to leave each week in the darkness of early Friday morning, and usually was assisted with check-out by the same staff, who without being told or reminded always remembered my tendencies and habits, and seemed to have a sixth sense about me coming around the corner from the elevator to the desk on Friday morning and would have my final bill all ready to hand to me (I usually left before invoices were placed under the doors) as I was wished a good morning and a safe trip home and told how welcome I would be upon my next stay.

It's everything you would expect from a Hilton Garden. The beds are quite comfortable and the rooms clean. The menu downstairs is smaller than other Hilton Gardens, but the service is very pleasant and the company of fellow guests is more interesting and enjoyable than most other higher-profile places to which I travel. There are a number of other satisfying places to eat close by. The location is not downtown like many of the alternatives, but the location is very accessible despite being south of town. It also is not as inexpensive as a casino stay would be just looking at the lodging cost, nevertheless this location is one of the most inexpensive Hilton Garden Inn's at which I stay, and the value is outstanding for the quality of the service. I recommend this hotel in the strongest terms to business travelers, particularly those who expect to be in Reno repeatedly or often.

Good location for the Tech area in S. Reno. A little noisy due to proximity to the highway. The internet connectivity was fairly crap, so it was hard to work at night. 200kbps downloads bursting. It looks like it might go through proxies since the first hop out was over 140ms response, on both in room Cat5 drop and the Wi-Fi.