The hotel charge an extra fee of 10$+tax per night for non-smoking rooms. This is an unbelievable new fee that doens't seems real. Also the heater was not working properly and was very noisy. The only positive side is the small kitchen in every room.

We enjoyed our stay other than the poorly insulated floors. With a toddler it was difficult staying here for that main reason. I would recommend asking for a lower floor because anytime we walked our neighbors below pounded loudly on their ceiling. There is high speed internet service available for just a one time fee of $4.99 which we found affordable compared to other hotels and a kitchenette with silverware and dishes which is handy for families. We found the employees to be extremely polite and helpful. This hotel has expanded cable service with movie channels like Showtime and Disney Channel. The on-site laundry facilities also made things easier for us during our stay. It was like staying in a studio apartment. There was no fitness center or pool but the hotel offers day passes for reasonable rates to a local gym. FYI: Bring your own hair dryer and shampoo, Conditioner, and Lotion as they do not have these in the bathroom.

This Extended Stay America feels like it could be disassembled and taken away on flatbed trucks to be re-assembled somewhere else, and the whole process might take 45 minutes. It's the kind of structure that must house military personnel in the Green Zone.
I would love to have been in the conference room when the Extended Stay America folks were hashing out the details of their hotel concept: "We'll hire kids from the bottom of their architecture classes and put them to work. We'll have them build it EXACTLY to code and not a speck above. Lobby? Who needs it? Housekeeping? Forget it. Continental breakfast? Ha! Door on the closet? Try a curtain. That refrigerator is cheap, but awfully noisy. We'll take it! Hotel laundry? Put it behind the front desk and let the desk clerk wash sheets and towels. Bedding? Yeah, we got your bedding. Extended Stay is REALLY Spartan and dreary, and I stayed in the upgraded room. On the upside, it was reasonably clean and dirt cheap, even on a weekend when several large events had most Reno hotels full up. Why did they name it Extended Stay America? Because "Flop House" and "Motel 6" were already taken. I can't remember the last time I stayed anywhere -- even a mom 'n pop motel - where they didn't offer you a roll and a cup of coffee in the morning.

Almost all the reviews of this hotel are accurate.

We stayed for 3 nights and paid $81 per night. The room is small but pretty clean. The exceptions to that is some trash under the bed.

The rooms are LOUD. We could hear most things from the rooms around us but EVERY step from the room above. This is pretty common in cheaper hotels and even many expensive ones.

The TV is about 15". Its not real good.

Location is good, right off the highway, but without any noise.

Not sure what you will be doing in Reno, but its pretty much a dump. Its a little Vegas without all the good (well, decent) things Vegas has to offer. Spend some time and take a gorgeous drive over to Tahoe. You may not come back.