I made my initial reservation online, but due to change in plans, I had to call customer service to move the dates. A couple of weeks before our intended stay, I happened to check the website and I was surprised to see that the rates dropped by around $50/night difference compared to how much was held on my credit card. I called customer service again and they were very accommodating to adjust my rates! Upon arrival, we were warmly welcomed, infact I was led to the line for preferred/premium customers. We were also given 2 connecting rooms, something I didn't expect when I only requested adjacent rooms. The best part of the deal was being given 2 free breakfast/brunch tickets to the buffet for each AAA member! So we got a total of 4 free buffets with my husband & mine's AAA membership. Wenjoyed the elegant buffet, with a wide variety of good and fresh food to choose from. We have no complaints about the rooms, they were clean and comfortable. There are also a lot of decent and not too expensive restaurants as well as convenient stores outside the hotel. No problem with parking, customer service was overall great!

The room was perfect for our short three day stay. It was very well priced, convienent and clean. Our ONLY complaint would be having to pay for wi-fi. Otherwise a perfect stay. The morning van driver to the airport was awesome!

The costumes were remarkable and revealing. Even staff got into the act. Room was in excellent shape. This time I used the gym in the morning. Small but had the latest equipment. Got some nice freebies upon checking in. Helped ease the pain because I was a loser in the casino. Thank God the wife won! Free parking is great. Security staff on top of things so felt very safe. Extremely easy check in and check out. Constant attention on cleaning despite large numbers of people at all hours sets this place apart. Swimming pool is closed for the season (26 degrees in the morning).

Rooms in general at this hotel are inexpensive, so I decided to get a large player suite (cost of a typical room elsewhere). What a marvelous room! It is huge. Great view. Two full walls of windows. Jetted hot tub in the room. The only complaint is no free wifi, even though you could get the Internet for free on the TV, but it was extremely slow. The bathroom had double sinks and was spacious. All the windows can be covered by an electric controlled valance, but even without those the windows are tinted enough to leave open and enjoy the morning views. On top of this, the staff at this hotel were the friendliest we had come across in a long time.