I was staying in this hotel during my family vacation during Christmas week of 2011. I found this hotel very clean and comfortable. The staff really made us feel at home during holidays.
The quality of food for breakfast was very good and variety was adequate and was changing almost every day.
The only problem we had it was with reservation site which for some reason put us into smoking room. When I called toll free number a very unpolite male voice with heavy accent told me that its a my problem to deal directly with hotel. After I hang up on him and dial the same toll free number - a very pleasant female voice did all the changes and send me a new confirmation. It the way to go.
Beside that I would highly recommend this hotel to business and family travel.
Tip - the Whole food store is just down the road on other side of highway with ready made food and you can warm it up in your room because it has nicely done kitchen.

No cons whatsoever about this hotel.

Based on TA reviews, I and my three teenagers stayed here for New Year's Eve. The hotel is located on the southern edge of Reno, all by itself in what seemed to be a light industrial area. The hotel is very new and easy to find, right off of Hwy 395, but note that highway noise was not a problem at all. I liked the fact that the hotel was off the beaten track (ie, not next to the airport, downtown casinos, or Virgina Street). It only took us about 3 minutes to get to the Atlantis and 10 minutes to get to downtown. It's located close to the Meadowood Mall and really close to a great Thai restaurant at the corner of Neil and Virginia (Thai Lotus).

We stayed in a one bedroom suite with a king-sized bed. As others have noted, the suite had a complete kitchen - they even included complimentary microwave popcorn! We liked the fact that there was a door separating the living area from the bedroom - the bathroom was located in the bedroom rather than in the common area, which made privacy a bit of an issue.

The hotel itself feels very new - well furnished and carpeted. The breakfast room was large, with about 10-12 tables. The complimentary breakfast was typical of these types of hotels (waffles, eggs, sausage, home fries, juices, fruit, etc.). What seems to be unique about this place is the light meals they serve M-Th in the late afternoons - things like puled pork sandwiches, burgers, hot dogs, and lasagna.

The hotel has a pretty big indoor pool with a spa next to it - my kids tried and liked both of these alot. It also has a small fitness center with 3-4 machines and free weights, an outside basketball court, a small (2 computer) business center, and a self-service laundry with 8-10 washers and dryers.

All of the staff we encountered were uniformly friendly and professional. There are two things keeping me from giving this place 5 stars. First, our wireless access was slow, perhaps because we were located in a room (226) far from the lobby - my kids sat in the lobby to access the internet on their iPhones and Kindles. Second, being on the second floor, there was more footstep, conversation, and plumbing noises from the people upstairs than I would have liked. But other than that we were very happy with our experience and would not hesitate to return if we wanted a suites-type experience away from the downtown casinos.

This is probably the best hotel I've stayed at. Went to Reno on buisness, checkin was smooth, the room was the nicest part. Was the spacious room. Had a nice sized kitchen, full size refrigerator, stove, microwave, sink, even plates and glassware. I've stayed at some top notch Disney resorts like the dolphin and swan hotels for double the price that don't have this to offer. The breakfast was great, warm, wide variety of delicious foods to start my busy day. I will definitely be staying here again.

Recently stayed here during a convention. Chose this hotel rather than staying at the casinos.