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BEST WESTERN Mesquite Inn – reviews, photos

390 N. Sandhill Blvd., Mesquite, NV 89027-4728
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BEST WESTERN Mesquite Inn
BEST WESTERN Mesquite Inn
BEST WESTERN Mesquite Inn
BEST WESTERN Mesquite Inn
BEST WESTERN Mesquite Inn
BEST WESTERN Mesquite Inn
Ranked #5 of 7 hotels in Mesquite
4.0 of 5 stars 58 Reviews
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58 reviews from our community

    Trip type
Traveller rating
    14
    27
    13
    4
    0
Date Rating
Laguna Hills, California
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Nice Stopover”
4 of 5 stars Reviewed 6 January 2012

Stayed here December 30 on our way to Brian Head, Utah. Clean and comfortable, with a nice continental breakfast in the morning.

Room Tip: There is not an elevator, so if stairs are a problem tell them as you make the reservation.
See more room tips
  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Crewdog13 about BEST WESTERN Mesquite Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
misty buchhalter, Manager at BEST WESTERN Mesquite Inn, responded to this review
10 January 2012
Dear Guest,
I am so happy to hear that you had a most enjoyable stay and that you enjoyed Our Complimentary Expanded Breakfast! Our staff works hard to strive for excellence in our Customer Service and all our ammenities. So glad you enjoyed Breakfast & our hotel!
Hope to see you soon and have you back as one of our valued Guests.
Thanks so much for taking the time to post a review!
Sincerely,
Misty Buchhalter General Manager
BEST WESTERN Mesquite Inn
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Bountiful, Utah
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“A real gem”
4 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

This is one of the cleanest motels we have stayed in. The beds were super comfy. Mesquite is a nice town but it's hard to go into any hotel that isn't really stinky with smoke. I didn't realize so many people out there still have the habit! We travel with a pet and BW is one place we can usually get a room. Very few are as clean as this one though.
The reason for the 'very good' rating is because they raised the rate for New Year's Eve. Not everyone was there for a party. Talking with fellow travelers I learned they too thought this was the best place in town to stay.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
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Ask ddandoj about BEST WESTERN Mesquite Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
misty buchhalter, Manager at BEST WESTERN Mesquite Inn, responded to this review
10 January 2012
Dear guest,
I would like to personally ,"Thank You!" for your most recent review of our property. I am so pleased that we Met YOUR EXPECTATIONS and that you enjoyed our beds. I am also happy to hear that you felt our property was Very CLEAN ,as Best Western has implemented a NEW ICARE II Ultra CLEAN program and I'm gald you noticed all of our staff's hard work and efforts in this new program. We strive to meet all our guests needs and feel that we need to provide the the best experience in Superior Customer care.
I again "Thank You," for your review and hope to have you as our Guest in the future!
Sincerely,
Misty Buchhalter General Manager
BEST WESTERN Mesquite Inn
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Scottsdale, Arizona
1 review
“Bad experience on family trip”
2 of 5 stars Reviewed 30 December 2011 via mobile

My sister, her two babies and I were on a road trip to phoenix when we decided to stop here for the night. It ended up being a huge mistake. For one thing, when we arrived we were told that they only had smoking rooms available, and when we asked if there was anywhere else we could go, the desk agent said 'no, there are only rat holes and casinos around here.' We had no choice but to take the room. We were given a discount of $10 'for our trouble', yeah big deal, like that makes it so much better. When we got into our room we were a little disgusted at the smell, it was awful. I'm sick with a respiratory infection and the smoke smell left me coughing and wheezing all night, I didn't get any sleep.
The room itself was extremely small and cramped, there was barely any walking space. We opened the bathroom door to find that it was a handicap accessible one. Which made no sense considering how small the room was, handicapped people would not be able to stay in this room. The bathroom was twice the size it should have been, with a tiny little sink, no counters, a handicap toilet with no lid, and a tub that had a seat and a million grab bars in it. I feel I should mention that if someone were to put their full weight on these bars, they'd come right out of the wall, they were not installed properly. Also, the door to the bathroom did not lock and every time we had to use it the door just swung open again.
On top of all this, they did not have any cribs available to us so the babies had to sleep in our beds.

If you are traveling on the I-15, do yourself a favor and do not stop here. You will be better off stopping in St. George or pressing on to Las Vegas. We really wish now we had kept going and not wasted our $80 on this place. I'm never stopping here again and I'm going to make sure nobody else I know does either.

  • Stayed December 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask pitchblack1138 about BEST WESTERN Mesquite Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
misty buchhalter, Manager at BEST WESTERN Mesquite Inn, responded to this review
10 January 2012
Dear guest,
I appologize that your recent stay didnt meet your expectation and would like to extend my personal apology. We do have 2 handicap rooms available and unfortunately one is smoking .
The handicap rooms are designed for the person with a disability but unfortunately may not be well suited for the regular consumer without a disability. We do strive to make all our guests stay pleasant and i wish this situation wouldve been brought to our attention during your stay so we couldve had the opportunity to resolve and move you rooms.
Again my sincerest appologies for any inconvenience that this handicapped room may have caused you and I hope that you will us the opportunity to serve your future travel needs and
give us another chance to make things right for you!.
Thank you so much for your review as we use these reviews in ongoing training & learning.
Sincerely,
Misty Buchhalter GM
BEST WESTERN Mesquite Inn
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Salt Lake City, Utah
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Very convenient and nice place to stay”
4 of 5 stars Reviewed 28 December 2011

I picked the Best Western because they were pet friendly. They are people friendly as well. Excellent heating unit. Loved the separate vanity and shower/toilet area. Very spacious. Large room with two queen beds and a table. When traveling with dogs you do a lot of in-room eating, so a table is nice rather than a desk.

Room Tip: The pool is extremely close to some of the rooms. Something you may want to avoid in the summer.
See more room tips
  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask 26forever about BEST WESTERN Mesquite Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
misty buchhalter, Manager at BEST WESTERN Mesquite Inn, responded to this review
10 January 2012
Dear Guest,
First I would like to "Thank you!" for your review. I am so pleased to be informed of your most recent stay and to hear from you that your stay met your expectations and was most enjoyable.
I appreciate your business and hope we can serve your future travel needs.
We hope to see you again!
Best Regards!
Misty Buchhalter GM
BEST WESTERN Mesquite Inn
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Tempe, Arizona
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Good overnight stop”
3 of 5 stars Reviewed 1 November 2011
1
person found this review helpful

We are Best Western Diamond level customers (which gets us some perks), but expect that the BW price increases will soon "demote us". We travel 60+ days per year, but in 2011 this was the only night in a Best Western.

Easy on and off the freeway, best gas prices (in 3 states!) for the next day's drive are next door at Smiths - $0.40/gal cheaper than any other in the area.

Nice comfortable rooms, above average (but not great) breakfast.

Insisted on showing "FOX NEWS" rather than local driving conditions in the breakfast room/lobby. I don't care about the FOX name calling games, but I DO care about the possibility of snow and ice on the road!

We had rain that day and SNOW the next (8800ft elevation).

  • Stayed September 2011, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Pearl298 about BEST WESTERN Mesquite Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
misty buchhalter, Manager at BEST WESTERN Mesquite Inn, responded to this review
15 November 2011
Dear BEST WESTERN Diamond Elite Guest,
Thank you so much for posting your review on TripAdvisor. These reviews help us establish how we are doing in our goal to provide Superior Guest Service and gives us the feedback needed on where we can improve. I am glad that you had enjoyed your stay and as for the TV channel setting, its set to the preference channel of the present guests in Lobby, as it is a public accessible ammenity. We are so proud to have Elite memebers such as yourself as part of our Best Western Family & appreciate your valued business.
Thank You & we are looking forward to serving your traveling needs in the future.
Sincerely,
Misty Buchhalter GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about BEST WESTERN Mesquite Inn

  • Best Western Mesquite Hotel
  • Best Western Mesquite
  • Mesquite Best Western
Address: 390 N. Sandhill Blvd., Mesquite, NV 89027-4728
Price range (per night):* INR4,669 - 6,225

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