My wife and I spent 3 nights here in early February on combination business/pleasure trip. On the positive side, the rooms were clean, roomy and very quiet. In fact, the insulation was fantastic and with a room fan on, we never heard noise from adjoining rooms or people in the hallways.
The beds were soft and very comfortable, and they give you plenty of pillows.
The bathroom was a little cramped for two people, but had plenty of counter space, and they supply you with an abundance of towels and wash cloths. Water pressure was great and the temperature was hot and consistent. The only major drawback was the ceiling fan did not work, so things got very steamy and no way to clear the mirrors efficiently.
We did have one scare when some terrible gurgling noises occurred in the bathroom and we went in to find water backing up in the sink. We called the front desk and they sent a maintenance crew up, but the water went down on its own and they seemed to think they had a larger problem affecting the entire wing, not just our room. No harm, no foul, but we kept things up off the floor just in case. We did notice repaired water damage on our ceiling and wall where they've apparently had plumbing issues in the past, but again, there was no real inconvenience to us.
This is a typical casino/resort set up, so you have to maneuver through a myriad of gambling just to get to the front desk and of course you must drag your luggage throught the same maze in order to get to your room. I understand the design philosophy of casinos, but that doesn't make it less annoying when you are road-weary and just want to quietly get to a bed.
However, the most irritating part of our visit was twofold:
1) Hidden "resort fees" that they tack on to your billing. About $5/day, which ostensibly gives you access to the pool, the workout room, local calls, etc. These are all things which "normal" hotels simply provide in the room base price, so why not adjust the room rates accordingly rather than hitting guests with hidden fees? That is poor business practice in my opinion.
2) They provide WiFi capability, but only for an additional fee of $10.99/day. Simple internet service, which is pretty much a free standard for decent hotels across the planet, is a premium-priced luxury at the Silverton. I have to admit, that irritated me a lot.
But not to worry--the Starbucks in the downstairs casino is true to that company's form--they offer free WiFi, so we used Starbucks instead. Still very aggravating to be unable to handle emails/etc from the comfort of your room without paying an extortion price.
Overall, nice facilities, and friendly staff, but they just can't seem to let go of Vegas' gangster image by sticking it to you for something.
Room Tip: request a room on the top floor to avoid potential plumbing mishaps from above.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC