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Club de Soleil All-Suite Resort – reviews, photos

3.0 of 5
5625 West Tropicana Avenue, Las Vegas, NV 89109
Hotel amenities
Club de Soleil All-Suite Resort
Club de Soleil All-Suite Resort
Club de Soleil All-Suite Resort
Club de Soleil All-Suite Resort
Club de Soleil All-Suite Resort
Club de Soleil All-Suite Resort
Ranked #107 of 281 hotels in Las Vegas
3.5 of 5 stars 200 Reviews
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200 reviews from our community

What travellers say about this hotel
  • Very clean(5)
  • Shuttle service(4)
  • Pool area(4)
  • Hot tub(4)
  • Time share(4)
  • Bedroom suite(4)
  • Full kitchen(3)
  • Free shuttle(3)
Traveller rating
    64
    69
    32
    20
    15
Only show reviews for Family (44) | Couples (52) | Business (10)
Date Rating
Dorchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
“First time in Las Vegas”
4 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

We were pleasantly surprised with our stay in Club de Soleil, having read some not too flattering reviews of the resort. I can only comment on how our visit went and what our experience was.
Our main contact was with Sandy at reception, who was extremely helpful and friendly when we checked-in and at all other times that we had dealings with her. Our apartment was clean, well maintained (if not ultra-modern), with a large kitchen/dining area and the bed was very large and comfortable. There were also lots of wardrobe space.
The kitchenette area was plenty adequate for a short-stay.A minor problem with one of the kitchen appliances was dealt with speedily and without fuss.
We hired a car and did not use the courtesy transport that was on offer (and therefore cannot comment on this service), and the Strip was just a short drive away.
The pool was out of use - being repaired - but we had not anticipated using it at this time of the year anyway.We dined out and did not use any of the resorts eating facilities.
Overall we were very pleased with our stay and would certainly return , when funds for the air fare from England will allow!

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soleil Management, Manager at Club de Soleil All-Suite Resort, responded to this review
15 February 2012
We are delighted we could help make your first trip to Las Vegas a pleasant experience. We strive to provide friendly, helpful customer service to our owners and guests. We’re glad our spacious suite was to your liking. Both our 710- square foot one bedroom and 1,050-square foot two bedroom provide all the comforts of home. Our shuttle service runs from 9 a.m. daily and makes stops at The Mirage, New York-New York and the Orleans. Aside from our continental breakfast, we provide no onsite dining options. There are plenty of nearby selections, including a Denny’s and numerous choices inside the Orleans Hotel & Casino. We thank you for your feedback and hope you will consider us again on your next visit to the States. Jolly good!
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Cincinnati, Ohio
Senior Contributor
45 reviews 45 reviews
Reviews in 20 cities Reviews in 20 cities
110 helpful votes 110 helpful votes
“Great place to call home for a week”
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

We stayed at Club De Soleil and had a fantastic time. The suite was large and more than accomodated all 6 of us. It was great having a small kitchenette in the lock off side of the unit. We rented a car and really appreciated having the car as the shuttle service just wasn't convienent with our schedule. Really loved the heated pool, nice and hot so that you could enjoy when it was cold outside.

Free internet service is a must now days, throw up some wireless routers and let guests have what they want....this is a small upgrade that would go a long way.

  • Stayed March 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Soleil Management, Manager at Club de Soleil All-Suite Resort, responded to this review
9 February 2012
Thank you for visiting Club de Soleil. We’re happy you enjoyed your stay and found our spacious two-bedroom suite to your liking. It is a lock-off as you mentioned, with a 710-square foot one bedroom on one side and a 340-square foot studio on the other. Our shuttle operates daily from 9 a.m. and runs until 11 p.m. Sunday through Thursday and 1 a.m. Friday and Saturday. It makes stops at The Mirage, New York-New York and The Orleans. We charge $10.95 a day for internet service in suites and offer free Wi-Fi in the lobby. We will take your suggestion under advisement. Thank you for sharing your comments. We appreciate your feedback and hope to see you again soon.
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Honolulu, Hawaii
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Home away from Home, great, but depends on what you're looking for.”
4 of 5 stars Reviewed 6 January 2012
4
people found this review helpful

First of all, my tastes is not demanding, my wants in Las Vegas is to feel safe, clean and a room with a lot of space.
We were visiting Las Vegas during the New Years peak. The strip was packed. Example - All of the buffets on the strip and off the strip in Redrock hotel and M's Hotel had over a hour wait.

The check-in was a little slow we tried a early checkin about noon, but we finally got a room at 5:30pm. We rented a van so we could wait and therefore we visited family and friends who were vacationing on the strip. I had to feel for the Hotel receptionist, I believe her name was Sandra. Sandra had a great attitude with high energy, she was like an octopus she had to greet people in person and man 3 telephones. Checkout was easy peasy call operator and tell them that you're leaving the room keys on the table.

The Unit - through Interval we were able to exchange for a one room unit and had to rent a connecting studio for a low $30/night for the week. I say low, because the normal rates on Newyears day weekend Friday and Saturday was quadruple the room rates everywhere.
We had an extended family of 6, grandparents, my wife and I and 2 kids. I'm not sure if all of the units in Club de Soleil are refurbish, but initially I exchanged for a unrefurbished one bedroom room, but I got a very clean and nice room, which I believe it was refurbished because we had 3 flat screen tvs. The grandparents slept in the studio, while the four of us slept in the other bedroom kids are 5 & 8 and we were able to sleep decently on a King size bed.
The living room with a dining table, full size refrigerator and washer/dryer is great and the fact that there was ample parking next to the units is great even though we were on the 3rd floor.

We didn't take advantage of shuttle service, but seen it often. Or swim in the pools....we're not crazy with 50 degree weather.

Overall - This hotel was great for us, but it depends on your needs.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Soleil Management, Manager at Club de Soleil All-Suite Resort, responded to this review
9 January 2012
Thank you for visiting Club de Soleil. We’re glad you enjoyed another stay at your home away from home. We are sorry for the slow check-in on what was, as you mentioned, a busy New Year’s weekend. We’re glad you enjoyed your spacious one-bedroom suite and were able to secure an adjoining studio for a very reasonable holiday weekend rate. Together they sleep six and offer more than 1,000 square feet, a full kitchen and kitchenette. Thank you for mentioning our convenient shuttle service. It operates from 9 a.m. to 11 p.m. Sunday through Thursday and 9 a.m. to 1 a.m. Friday and Saturday. It makes stops at the Orleans, Mirage and New York-New York.

The comprehensive, nearly yearlong renovation of the Club 1 suites is now complete, and the results are even better than expected. The project left virtually no square inch untouched, with upgrades that have added significantly to their beautification and functionality. The suites received new carpet, birch wood cabinets, granite kitchen and bathroom countertops, new drapery, 42-inch flat screen televisions, mirrored wardrobe doors and new bedding packages. New exterior awnings are evident throughout the resort, while the exercise room received new equipment and televisions and a fresh coat of paint. Once again, thank you for staying at Club de Soleil. We appreciate your feedback and look forward to seeing you again soon.
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Santa Clara, California
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“So So”
3 of 5 stars Reviewed 5 January 2012

We are owners of the Diamond Resort and exchanged for the property. The units that we stayed were not updated with old television and no DVD players. We will not come back to this property. Although, the front desk staff was helpful. Internet was slow. Overall we would give an ok.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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calgary
Senior Contributor
37 reviews 37 reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
“A good place to hang your hat!”
3 of 5 stars Reviewed 4 January 2012
2
people found this review helpful

My three friends and I stayed here for a week around the end of November. We were there to participate in the Rock and Roll Marathon. We had a two bedroom suite; 3 flat screen TVs between us; large bathrooms and comfortable king size beds. The kitchen was adequately appointed although we had to ask to have a kettle and a few other things supplied to us, which they did without hesitation. We liked being away from the strip; it was a good place to decompress. The pool and hot tub looked well maintained but we didn't have a chance to use it as the weather turned quite cold shortly after we arrived and it remained that way. You do need a car but parking was not ever an issue. What I would say it that the venue is probably showing its age; our suite certainly was in need of a paint job and some updating. However, for what we wanted, it was adequate and it was relatively clean.

We did not appreciate having to pay $9.95 for internet access in the suite; although there is access in the lobby areas, we found that it was spotty at best. I think that is something that could be addressed and changed to the satisfy guests; I can't imagine that most people enjoy paying for it.

The hotel does offer shuttle service although we found it never seemed to be leaving when we needed to be going somewhere so relied on the car and/or taxis which seemed easy to get.

One staff person stood out amongst all others; Sandra was the most welcoming and most helpful person we encountered; I don't think our stay would have been nearly as enjoyable as it was if it weren't for her. I think she should be promoted to manager and conceirge as well as she was full of information and was happy to share it with you at any time!

  • Stayed November 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Club de Soleil All-Suite Resort

  • Club De Soleil
  • Hotel De Soleil
  • Club De Soleil Las Vegas
  • De Soleil Hotel
  • Club De Soleil Hotel Las Vegas
  • Club De Las Soleil Vegas
Address: 5625 West Tropicana Avenue, Las Vegas, NV 89109
Price range (per night):* INR4,224 - 10,949

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