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Santa Fe Station Hotel – reviews, photos

3.0 of 5
4949 N. Rancho Dr., Las Vegas, NV 89130
Hotel amenities
Santa Fe Station Hotel
Santa Fe Station Hotel
Santa Fe Station Hotel
Santa Fe Station Hotel
Santa Fe Station Hotel
Santa Fe Station Hotel
Ranked #177 of 281 hotels in Las Vegas
3.0 of 5 stars 68 Reviews
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68 reviews from our community

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Date Rating
Topeka, Kansas
Senior Contributor
34 reviews 34 reviews
Reviews in 9 cities Reviews in 9 cities
85 helpful votes 85 helpful votes
“Santa Fe Station provides great customer service”
4 of 5 stars Reviewed 4 July 2011

The room was clean, room looked exactly like the picture on the website, and there was a pool, hot tub, iron, hair dryer, movie theater, and bowling alley. My brother-in-law was meeting us in Vegas and arrived one day early and didn’t have a hotel reservation, but the staff let us have a rollaway bed at no additional charge (they also laughed with me about his stupidity..well that was my comment not theirs). The buffet was inexpensive and good food selections, and there is a discount for using the players cards. I woke early the next morning so had coffee in the café which was a pleasant experience since it is lonely sometimes sitting by myself in a restaurant. The staff was attentive and pleasant to chat with and kept my coffee cup filled. I asked for directions to Aliante Station knowing it was also way north of the strip, and one of the employees who lives in that area gave me exact and precise directions! Of course, the only negative is that the property is quite far from the strip. We had a rental car and knew ahead of time it was a drive, but it was reasonable and served our purpose since it was a Saturday night stay and much less expensive than a strip location hotel.

  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Morehead City, North Carolina
1 review
5 helpful votes 5 helpful votes
“THE WORST VEGAS CASINO I HAVE EVER STAYED AT”
2 of 5 stars Reviewed 17 May 2011
5
people found this review helpful

Let me start with the good part...it was cheap. Now for the bad. First, the rooms all smell like smoke, even the non smoking rooms. The staff is either rude or doesn't care (I'll get to that in a minute). Every night there seemed to be loud, rowdy, men who were dressed like they just came out of a gangster rap video, all over the casino property. We complained to the hotel security about this and were given the brush off. One night there was a bar fight at "4949", the casino bar, in which glasses and bottles were used as weapons and I found myself caught in the middle of it. Once again, hotel security was totally worthless. Security, which this time was led by an obese Hispanic man, told us that there was nothing they could do and we should go back to our rooms. Well, we did and we won't ever be going back. My advice is to spend a couple more dollars and stay closer to the strip and get real customer service!

  • Stayed April 2011, travelled as a couple
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Beware Non-Smokers !!--Good casino and dining choices though”
1 of 5 stars Reviewed 17 May 2011
4
people found this review helpful

The Santa Fe Station is an older hotel which is part of the "Station Casinos", a brand frequented by the local Las Vegas market. I booked a non-smoking room and was put in a room on the 2nd floor, which smelled like fresh cigarette smoke. After several hours of not being able to sleep, I asked the front desk to move rooms at 7:30 a.m. The front desk, told me that the 2nd floor is a mixed smoking and non-smoking! I was moved to the 3rd floor towards the rear of the hotel and didn't have smoke issues in this room. The hotel resort fee is outrageous and ended up being a 50% tax on the PL room rate. The wireless internet didn't work in either room, and I paid for it as part of the resort fee.

Now for some positives. I have gambled and eaten at Santa Fe Station over the years (just not stayed there). For the gambler looking for low table limits and looser slots this is the place to be. They also have a large selection of low denomination video poker machines. For dining the "Feast Buffet" cannot be beat and the price is a bargain compared to the Strip Buffets (even dinner is usually below $12 a person, but make sure you sign up for the "Boarding Pass" slot club to get a discount on your buffet. I believe the cafe is now back to being run by the hotel, so from past experience you will be get good value for your money. Also the fast food court will give the person looking for a fast meal many choices.

I have stayed at numerous Station Casinos,but this was my first time at Santa Fe Station Hotel . The Aliante Station and Texas Station hotels, both in North Las Vegas are much better choices for hotels. Unfortunately as a long time Station Casino patron, the Santa Fe Station hotel was a major disappointment and left a sour taste in my mouth. Try to avoid this hotel.

  • Stayed January 2011, travelled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Bend, Oregon
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“A pleasant alternative to the Strip”
5 of 5 stars Reviewed 17 April 2011
3
people found this review helpful

The room was clean and quiet. There were lots of video poker machines in the casino. The food choices were good and we couldn't believe the level of service we found.

  • Stayed April 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Orlando, Florida
2 reviews
3 helpful votes 3 helpful votes
“No hassle comfort”
4 of 5 stars Reviewed 10 April 2011
3
people found this review helpful

Santa Fe may seem off the beaten path for most. but I play the local casinos... this puts Santa Fe in a great location. Once you check in there's lots to do though I enjoy the wide selection of Video Poker and slots. The food selections vary and all have been enjoyable and affordable. The room is clean and comfortable. Staying alone was never a concern. I always felt safe. There is one drawback...the bathroom is small, even tiny...but it lends itself with the possibility of many funny stories and encounters to share with family and friend upon your return.

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  • Stayed February 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Santa Fe Station Hotel

  • Santa Fe Station Las Vegas
  • Santa Fe Hotel Las Vegas
  • Hotel Santa Fe Station
Address: 4949 N. Rancho Dr., Las Vegas, NV 89130
Price range (per night):* INR1,667 - 6,281

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