When we arrived the hotel staff seemed curtious, however as soon as they realized we were not interested in any upgrades or time shares, the helpfulness and any politeness stopped there. Any time we asked a question after that they were short and snappy.
The room itself appeared clean at first. When we removed the couch cushions to pull the bed down from the wall, there was something slimy caked on the outside. It looked like blood and mucous. Disgusting! Also, when we opened one of the bathroom drawers it had dirty hair and a used bandaid in it. This room had definitely not been cleaned properly! The floor was also wet in several Large spots and the room had a strange smell.
One of the worst night's sleep I had in a long time. The bed was uncomfortable and there was a VERY annoying sound that would come through the air conditioning when it came on. I'm a deep sleeper and couldn't even shake it. I called to tell them about it and all I got was "oh, sorry".
On the postive, the rooftop pool and hottub were great and the hotel is centrally located on the strip. Perfect for walking to places close by. HOWEVER- you have to walk through a scary looking area to get out of the hotel.
Would never stay at a Diamond "Resorts" hotel again.
- Polo Hotel Las Vegas
- Polo Towers Las Vegas
- Polo Towers
- Polo Towers Vegas
- Polo Club Las Vegas
- Polo Las Vegas
