We stayed here because it was offering rooms through Hilton HHonors on an
"Opportunity" Category basis, meaning 7500 points, which made it practically
free. I have no real complaints about this Hampton Inn, but there's nothing to
get excited about, either. The room size is nice, there's adequate work space
with free high-speed internet. Everything was spotlessly clean, and, as usual,
breakfasts are among the best of the free breakfasts in this category of hotel
(a bit better than Holiday Inn Express in my opinion). The exercise room was
small but well-maintained.
However, there are no meals other than breakfast either at the hotel or within
walking distance. The pool is tiny. The hotel is in a dull business park area
by a freeway. Getting to downtown or, worse yet, the strip is awkward,
especially during the ongoing freeway construction (the traffic was always
bumper-to-bumper). You don't get an upgraded room for being HHonors Gold (and I
had to remind them just to get the package of oreo cookies I was entitled to).
I certainly would have trouble understanding why one would stay here unless one
needed to be in the immediate area, at the prices they're asking (and certainly
at HHonors Category 3 that they're now under).
Hampton Inns offer a 100% satisfaction guarantee. If you're not 100% satisfied with your experience, you get your money back. There's nothing to be dissatisfied about this hotel--but not much to be excited about, eihter.

We made an on-line reservation for our family - 2 double beds in a non-smoking room. Got a confirmation that stated we had reserved 2 beds/non-smoking. When we arrived - we were given the key to a (really smelly) smoking room with one king-bed. I showed the desk clerk our confirmation but was told, "well, that's what they reserved for you and we don't have any other rooms...(shrug)" so at 11:30PM, with two exhuasted kids - we were scrambling to find a place to stay. As we were gathering our stuff to leave, another couple entered and asked, "Are you leaving? Is something wrong with this place?" and I recounted our experience. This other couple checked in and got a non-smoking room(?!) If they couldn't honor reservation, they should have sent me an e-mail or phoned. Apparently, what you reserve has no correlation with what you actually get...

Nice to be able to stay in a place thats not full of smoke and slot machines. Great staff and clean rooms. Better make your reservations as soon as you know you want to stay there (I got the last room at 4PM on a Tuesday) and the clerk said it was always that busy. There are nice shopping centers close by with Outback, Olive Garden, Walmart, KFC, Target, etc. Liked it so much, made a resv for last night b4 flight back.

I had a 3 day reservation: was informed after 2 days that I only had a 2 day reservation....and the rudeness started.... from the desk to tom the houseman ...if you are doing business, avoid this place like the plague!