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Fairfield Inn Las Vegas Airport – reviews, photos

2.5 of 5
3850 South Paradise Road, Las Vegas, NV 89109
Hotel amenities
Fairfield Inn Las Vegas Airport
Ranked #112 of 282 hotels in Las Vegas
3.5 of 5 stars 76 Reviews
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76 reviews from our community

    Trip type
Traveller rating
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Date Rating
Brussels, Belgium
Contributor
18 reviews 18 reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
“Very basic - Still acceptable but borderline”
2 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

Not much to say ....very, very, very basic
Needs renovation BIG time. Scratches everywhere on the walls.
Stains on carpet, desk chair.
Linen has seen better times : bed linen needs better ironing
Bathroom towels: once where white, now are grey
Closet doors wobbly.
Free breakfast all right, but barely edible: do-it-yourself waffles (?), burgers, hard boiled eggs and some muffins.
Okay, high speed internet is working and is free

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask gt2638 about Fairfield Inn Las Vegas Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stormi Posch, Manager at Fairfield Inn Las Vegas Airport, responded to this review
5 April 2012
Thank you for taking the time to share your commentary. First, allow me to apologize that we did not exceed (or) even meet your expectations. This is unacceptable to me and I am disappointed to hear it was unacceptable to you.
We certainly strive to ensure all of our guests have an outstanding experience while at the hotel. However, with that said I would like to speak to your concerns; the carpet is commercially shampooed quarterly, according to Marriott specifications, linen par levels are kept to the standard of Marriott as well the hotel takes a very pro-active approach to rotating linen when identified as worn or tethered.
Hearing that you were displeased with the options offered at breakfast is disheartening as it is always a strong suit for the hotel. We offer additional items that are not standard but upgraded from the other Fairfield Inns i.e.; the waffles with the strawberries and whip cream, the Jimmy Dean egg, cheese and sausage sandwich, we provide granola in addition to other pastry items.
I am sorry to hear that your visit wasn't the best but would hope that you would allow us another opportunity when traveling to Las Vegas to be your host. I can confidently say these things are not indicative of quality or level of service in which we provide.
Best Regards,
Management
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Jefferson City, Missouri
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Las Vegas Fairfield”
4 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

If you're looking for an economical, off the strip location, the Fairfield is a reasonable choice. It is in need of renovations, which are scheduled for completion in 2012. The staff are always helpful and professional. They do provide shuttle service to the Strip.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JetPlt about Fairfield Inn Las Vegas Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stormi Posch, Manager at Fairfield Inn Las Vegas Airport, responded to this review
5 April 2012
Thank you for your comments; we appreciate your loyalty and positive feedback.
As you stated, the hotel does provide complimentary shuttle transportation to/from the following locations daily between the hours of 4a-12a, McCarran Intl Airport, Wynn and Bally’s Hotel and both Convention Centers.
Also we offer complimentary Wi-Fi, HD TV with enhanced channel package in addition to complimentary upgraded breakfast,
Once again, thank you for your patronage and look forward to having you as our guest again in the future.
Best Regards,
Management
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atlanta
Contributor
19 reviews 19 reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
“Basic Hotel Needs an update”
3 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

Stayed here for two nights in January 2011. A little overpriced for what you get. Rooms and hall are "dark" Towels are just dingy! Breakfast was sad even by the Fairfield standard. Needs an overall update and freshening up!

Treadmills were "buy the cheapest we can find" and don't maintain them. So fair warning if you want to work out.

Shuttle driver from airport was friendly and since I didn't have a car for the first night it was nice that there were places to eat within walking distance.

We paid $109 a night for this. For my last night I moved to Planet Hollywood for $55. Better bed, better room MUCH better bathroom. Hard to justify twice as much just to park near the door!

  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stormi Posch, Manager at Fairfield Inn Las Vegas Airport, responded to this review
5 April 2012
Good Afternoon,
I wanted to speak to the comments that you have outlined from your stay at the hotel. I want to extend and apology if you failed to meet your expectations, my staff and I seek to exceed your expectations not fail them!
Fitness Center equipment is Marriott spec and maintained on a routine schedule to ensure safety and compliance. However, the hotel is adding a free weight set to the existing options of treadmill, elliptical and multi-weight system.
The complimentary shuttle not only facilitates the airport which is a ($15 value one-way) but 2-locations on Las Vegas Blvd. and both Convention Centers daily from 4a-12a.
In addition to the complimentary shuttle the hotel offers; complimentary breakfast, Wi-Fi and parking as a hotel guest. The location of the hotel is surrounded by great restaurant options and 1/4 mile from the famous Las Vegas Strip.
I wish you would allow us the opportunity to make a positive impression on your next visit into Las Vegas.
Once again, thank you for your feedback,
Best Regards,
Management
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Chloride, Arizona
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
34 helpful votes 34 helpful votes
“Needs Renovation”
2 of 5 stars Reviewed 2 February 2012
2
people found this review helpful

As a person who stays at Marriott properties more than 50 nights a year, I can say this is the worst property I have stayed at. It was not clean, the coffee service was broken, the carpet was fraying, the paint was patched with unmatching paint... But the worst was there were soiled towels on the towel rack.

Room Tip: Don't stay
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  • Stayed September 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Ken H about Fairfield Inn Las Vegas Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stormi Posch, Manager at Fairfield Inn Las Vegas Airport, responded to this review
5 April 2012
Good Day,
As a valued Rewards Member your feedback is critical. I am extremely disappointed to hear your stay was less than desirable.
I apologize as the trend of our property is our Rewards Members always tend to be our biggest fans!
You spoke to the conditioning of the room; my Housekeeping and Engineering staff take a very pro-active stance on ensuring the esthetics of the room are intact. Anything identified by my team is repaired and brought back to standard before a guest is permitted to check-in.
As for the soiled towels on a towel rack, I am perplexed as we do not utilize the towel racks in the bathroom. The towel rack is only used by a guest in occupied rooms if you elect to participate in the "Green Program" of re-using your towels during your visit.
In any regard it was still not a stay that met your standard and I apologize for that. I hope as a rewards member that travels as often as you that you might afford us another opportunity when in Las Vegas again.
Best Regards,
Management
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“Good overall but a few oddities”
4 of 5 stars Reviewed 11 January 2012

Spent 1 night here while traveling through with the purpose of seeing a Cirque show. I stay regularly at Marriotts, and have stayed at 3 other Marriott properties in Vegas, though this was my first time at a Fairfield.

Positives: Rooms are very clean and quiet. No surprises there. Beds were comfortable. Free shuttle to several locations on the strip was convenient. Close to Strip, but away from the craziness and noise. MOST of the staff (note exception below) was very friendly and helpful. Close to lots of dining options if you want to eat at a regular restaurant and not deal with insanity of the strip. Internet speed on guest computers is actually fast, which is often a rarity at hotels.

Negatives: One employee (David) lacks customer service skills. His answers are often "no" or just very curt, with no explanations. Completely unwilling to help. Sign at breakfast station says soy milk is available on request, but they were out. My big pet peeve - no hot tub. No hot tub at a Marriott hotel? HUH? Shuttle service ends at midnight. If they told us that we forgot. Would be nice if it went even 1 hour later.

If you are familiar with Marriott hotels, you shouldn't experience much in the way of surprises. I would stay again.

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask kevin_from_AKandCO about Fairfield Inn Las Vegas Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stormi Posch, Manager at Fairfield Inn Las Vegas Airport, responded to this review
5 April 2012
Good Afternoon,
Thank you for your comments both positive and negative. I want to firstly apologize on behalf of the hotel for your negative encounter one of our Front Desk Associates. The demeanor you depicted was unacceptable. The hotels staff is to always maintain professionalism at all times and remain hospitable. This particular associate is no longer with the Fairfield Inn at the juncture.
Thank you for your highlight of our positives and we look forward to being your destination when in Las Vegas in the future.
Best Regards,
Management
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Additional Information about Fairfield Inn Las Vegas Airport

  • Fairfield Inn Las Vegas
  • Fairfield Las Vegas
  • Las Vegas Fairfield Inn
  • Las Vegas Fairfield
Address: 3850 South Paradise Road, Las Vegas, NV 89109
Price range (per night):* INR4,474 - 9,618

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