Not much to say ....very, very, very basic
Needs renovation BIG time. Scratches everywhere on the walls.
Stains on carpet, desk chair.
Linen has seen better times : bed linen needs better ironing
Bathroom towels: once where white, now are grey
Closet doors wobbly.
Free breakfast all right, but barely edible: do-it-yourself waffles (?), burgers, hard boiled eggs and some muffins.
Okay, high speed internet is working and is free
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5 April 2012
Thank you for taking the time to share your commentary. First, allow me to apologize that we did not exceed (or) even meet your expectations. This is unacceptable to me and I am disappointed to hear it was unacceptable to you.
We certainly strive to ensure all of our guests have an outstanding experience while at the hotel. However, with that said I would like to speak to your concerns; the carpet is commercially shampooed quarterly, according to Marriott specifications, linen par levels are kept to the standard of Marriott as well the hotel takes a very pro-active approach to rotating linen when identified as worn or tethered.
Hearing that you were displeased with the options offered at breakfast is disheartening as it is always a strong suit for the hotel. We offer additional items that are not standard but upgraded from the other Fairfield Inns i.e.; the waffles with the strawberries and whip cream, the Jimmy Dean egg, cheese and sausage sandwich, we provide granola in addition to other pastry items.
I am sorry to hear that your visit wasn't the best but would hope that you would allow us another opportunity when traveling to Las Vegas to be your host. I can confidently say these things are not indicative of quality or level of service in which we provide.
Best Regards,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC