I have frequented various locations of the budget suites of america since 2003 and each has been an excellent experience until moving to the Forest Lane location in Dallas, TX. It is what I believe life would be like in a prison. My husband asked if it was okay to get coffee in the lobby and attempted to be polite with the auditor (asked his hours) and per my spouse he was yelled at and treated like he was the scum of the earth by the night auditor. My brother was using the computer in the lobby at the same time and he was accused of drug trafficking without any reason. Then, at 1:53am security knocked on the door and told us we had to get up and get dressed because their security cameras showed my brother and spouse threatening to rob the auditor. We allowed them to do the search since we were told we had no choice. I however,had never been seen in the office during any of these events (in my room sleep). The next day I called corporate and was told a call would be returned and it has not happened yet, I called the manager of the premises and was told he was not there during events, the security manager made the decision to have the room searched and I needed to talk to him (in a very harsh and negative manner). I called him because I was disturbed at the crack of dawn and wanted to know why (as a guest I thought I had that right)since it was my suite as well. I finally spoke to the security manager and he advised me that he would like to meet me at the property when I came home from work, I met him after an hour long wait, he was the most professional person I'd met at that point and he was well mannered however he did not call anyone to the meeting that was involved from his staff. Nor did he provide any statements or video to review. My brother,spouse, and I were advised during the search the reason for the search was due to a video of my spouse threatening to rob and/or asking questions that flagged a possible robbery. However, we were not permitted to view the video or documents provided the statements from staff. The police were never called, and I was never contacted by property management. The security manager said he wasn't sure what happened, all he knew was what was told to him by the auditor that was not present at the meeting. I asked the manager why would he not talk to me as a guest, especially when I was a guest that had nothing to do with the events in question but my rented suite was searched and only wanted to know what happened from both sides. I told him that as a consumer I felt that he should have been able to provide me with information or at least have given me a call to ask what I thought occurred since he stated he wasn't there and had no idea what happened himself. I told him I felt he handled me in a very harsh, unprofessional, and immature manner. I was told to leave his property once my rental agreement was complete on Friday at noon since that was the way I felt he did not wish to rent to me again.

Good value for weekly rental or beyond. Rates fall for the first couple of weeks and eventually reach 229 or so a week. This is a furnished apartment not a motel/hotel so plan to bring linens and cooking utensils - oddly there was no microwave in their advertised complete kitchen.

Grounds are well cared for, room is nicely laid out but they don't have non-smoking rooms.

My 1 bedroom suite needed lots of updating, fresher paint and although the place looked tired the kitchen and bath fixtures were clean. The smoke smell never left even with window open and air running. Clean clothes that were hung in closet but never worn smelled as if I spent the whole trip in a smokey casino.

Probably a completely different expirience had the room been non-smoking. Staff was very pleasant and you can't find a cheaper price for a one bedroom furnished place that allows pets.

Extended Stay or Homestead experiences have been much better but much higher cost on a montly basis. They are not really competing with these chains as much as they are corporate housing options like Oakwood which I found ran at least $500 per week but are probably much nicer.

Stritcly adhered to no refund policy so make sure you see your actual room before committing.

Three in the morming the Budget Suite was covered with toilet water that had backed up and went into the kitchenette, livingroom area, and the bedroom, when the front desk was told the said they would not change the room just get some towels and a plunger. The security had to plead with them to change the room for the guest. Items like canvas luggage and clothing was damaged, and they refused to accomadate the guest for losses. This happened to me, and Budget Suites of Amierica has made my vacation horrible also by being rude and showing no concern.

In 2003 I stayed at the Budget Suites of America on Fredricksburg Rd in San Antonio, TX. I was a resident as they opened in Jan. again in Mar. and finally from the end of Apr.-Jun. In Jan., I was impressed with management, staff, and the units. Everything was "NEW" and included in the monthly rate for a one bdr. was a full size stove/oven stensils, basic pot&pan set, kitchen table, lamps, shower curtain in the bathroom, nice queen bed, 27" color tv with a good cable selection. I was happy and mulled over the idea of residing there for a year. However, I noticed the staff and management as well, begin to treat many residents discourteously and many times rudely! The only reason that I did stay there was because the monthly rent for me was GREAT!! I paid $599.00 a month(the first month you paid tax but after that only $599.00 mo for a one-bdr.) The one-bdr. price soon went up to $699.00 mo. I personally informed the manager"Sandy" that I had witnessed a drug transaction take place at the front door of the apt. next to mine! She informed me that it was none of her concern AND that I was NOT to notify the police! When I returned in Apr. 2004, the same manager, "Sandy" said that she would rent to me only on the condition that she "council" me? Sandy informed me that after I left in Jan. 2004, a resident had complained to her that "I" had threatened this "resident" that I would notify INS and report them. Sandy informed me that I would not "warn, intimidate, threaten, imply or report anyone on the premise." After that last visit I nolonger desired to stay at that Budget Suites of America. I was thinking about staying at the Budget Suites of America in Las Vegas, NV, BUT, after reading your comments board I have changed my mind. THANK YOU!