Stayed at the SkyLofts with my wife and two teenage daughters. It was completely over-the-top Vegas but in a tasteful way. Greeted at the airport gate, escorted to baggage claim, hopped in a $300,000 car for the ride to the hotel. Private entry to the hotel and everyone knew our names. By the time we got to the room, at least five people had helped us.

We’ve stayed in a lot of very nice places but never have I heard so may “oh my God’s” as they explored the two-bedroom loft suite. The butler showed them around while I did paperwork with the concierge. They had fresh juice (watermelon, orange, mango…and it certainly wasn’t from a bottle) and some snacks waiting for us. The tour of the room took about 10 minutes. Amazing Crestron electronic controls, nine televisions (two in each bathroom, of course), home theater speakers in one of the lounge areas and each bedroom, top of the line amenities, a shower in which you could have a party for six, closets bigger than some NYC hotel rooms, Capresso espresso maker, excellent linens – the list just goes on and on. My daughter made a video tour of the suite – it took seven minutes to highlight everything.

The staff was excellent and very professional. They know your name and were always cheerful and ready to help. We didn’t use the butler service very much but he was excellent and on top of things. Whenever we left, someone came in to straighten up/freshen up. No one-time turndown service at this place.

The billing between the SkyLofts and MGM isn’t always seamless but they quickly rectified some charge discrepancies.

One example of the service. We had to leave very early (5:00 am) for a Grand Canyon trip. Want your breakfast set up in your suite at 4:15 am? No problem. The butler let himself in, set the dining area, had all the food ready then called us in our bedrooms for a wake-up call. A beautiful breakfast awaited us. He took our bags down while we ate and had them in the limo waiting for us to depart. You are the rock star at the SkyLofts.

Clearly, the SkyLofts are built for parties but it was very quiet. We saw some people coming and going to a few suites but they monitor who arrives and guests have to be registered. I’m sure it could easily get out of control.

I wasn’t sure what we would get when reserving the SkyLofts but it exceeded my expectations. The combination of location, room, staff and service makes it one of a kind. Rooms can be reasonably priced - they have specials and we paid less than the price of two rooms at the Mandarin. With the Amex Platinum upgrade, you can get quite a place. You really forget you are on top of the gigantic, frenetic MGM Grand hotel. It’s there if you want it but can be avoided as well.

If alone, the SkyLofts would feel a bit lonely but if you have a family or group, it’s awesome.

Just wonderful, very helpful and the rooms are just great

We stayed here for our anniversary. I booked through Amex Fine Hotels and Resorts Program. We were greeted at the airport gate by a personal escort and taken to the hotel in the Maybach. Our dinner & show reservations were just as we wanted. We were upgraded to a two bedroom suite. Spa appointments were perfect. I had left my Kindle in the room and an attendant went to get it for me and brought it to the pool so I wouldn't have to be bothered.
I can't think of another place I'd rather stay.

We stayed over Cinco de Mayo weekend. We unknowingly booked the same weekend as the Pacquiao fight. Not the hotel's fault, but it was packed. Lines for food were ridiculous. I wouldn't recommend traveling a fight weekend, unless you're going to the fight.

We stay at MGM for their awesome pool and comfy beds. I've stay at MGM almost every time I travel to Vegas, and they never disappoint.