Wow, all I can say is Ive never been treated so horribly by a business in my life. The room its self was actually really nice for a cheap hotel - but the service was absolutely terrible. I called a few days in advance to check the rates for one night and the woman on the phone said it would be $59, but as i looked on their website and it was $49 for the same room. I booked online at THEIR WEBSITE and entered my credit card info. I arrived at the hotel to check in at 3:00 and they started to tell me they were sold out. I pulled out my confirmation number and receipt of my booking. They kept me waiting for 20 min and then told me it would be $89!!! I was so outraged and when i asked to speak to a manager all the lady could tell me was "take it or leave it, we are sold out". I had no other option because all we could afford was a cheap hotel!
This hotel needs new employees and some integrity!
- Americana 5 Las Vegas
