We reserved a 2 bedroom suite. If you are going to see Vegas it isn't in a good location. We picked it because we were visiting family that was close by so don't come here if you are wanting to be down on the strip. This hotel is out in Henderson. The price was what I thought was reasonable for a 2 bedroom suite. A kitchenette, couch, and dining set were in the main living area. The table only sat 3 and there were 6 people staying in the suite. This wasn't such a big deal since we never ate there. There is no breakfast of any kind, but the suites tend to be for extended stay. All of the furniture is old, outdated and a little bit stained. The couch was very uncomfortable...you could feel the boards in the back when you sat down. The beds were worse. The remembered to put the sheets on, but forgot everything else. With the condition of everything else I would have ripped the comforters off the beds anyway. They only provided one set of towels and I went to call down to the office and the phone didn't have a cord to plug into the wall so I had to walk 5 minutes. When they did give me towels they were old, ratty, pool towels that were more the size of slightly enlarged hand towels. I don't recommend this place to anyone for any reason. Even the outside was littered with trash and animal stool.

We booked this one because the dates we traveled were very expensive for decent hotels. After positive reviews we thought our stay would be at least OK. We are not picky at all, we stayed in hostel in Europe and Canada, we are backpackers enjoying nights in a tent. But if we paid for hotel we would expect: 1. Soup. 2. Shampoo.3. Towels.4. Cofee packs for kitchenetts. 5. Not to be waking up at 9 am in Las Vegas. 6. Vacuuming floor at least sometimes. You got an idea... When we came after long day and found no towels in the room we were told there were no available staff to bring them, no problem, we walked to officed and picked the towels by ourselves. Next day the story repeated exactly and I had to file complain with the manager. There are so many extended stay places in that area of Las Vegas, so my suggestion would be to try another one.

I am here now. I showed them an online special coupon but they don't honor those. Went ahead and paid for a week, $223. Went to recommended building 13. Police immediately came and busted someone on second floor. Watched big stakeout in parking lot and they grabbed another guy. Scary to watch from window. Tried to use gym in morning. Both treadmills broken. Long term residents say they have been broken for months but left for show. Bed is slanted to left, broken. Will take days to replace. Maid only shows up once a week. Room smells terrible. Front desk people very nice and apologetic. Provided extremely weak old coffee in lobby. Room coffeemaker inoperative. No toilet paper, must bring your own. Most rooms leave trash right outside door, no apparent place to put it since dumpster is overflowing. Rooms have hardly any light, very dark. Nice tvs though. Gangsters roam all night through parking lot, breaking into cars because there is no security here, apparently. Very scary to be on ground floor, lots of people peeking in your windows. Was advised not to leave my laptop in room if maid visits from prior problems. No safe in room. No long shower curtain so floor floods each shower. Would not dare to bring kids here. No stores nearby. Police hide behind Mulligan's Bar and Restaurant in parking lot to arrest for DUIs, so watch out. Homeless roam right outside on Russell Road. Way overpriced compared to apartments, they charge almost 1200 a month to rent. Tried to cook in kitchen but nothing to cook with. They claim all hotels in town are not allowed to have pots and pans or silverware, but I believe differently. You can do better, but front desk people are so very nice and professional it almost makes up for the terrible experience staying here.

I was planning to spend 15 nights with you, but I am losing the vision in my one good eye. You cancelled my 12/24/2011 and never charged me. I gave Orbitz, Access America trip insurance and Spirit air the same 7 days notice, and they kept
my money, and would not at least
donate the ticket to someone. Read
the excessive complaints against them. I say, book directly with the airlines, Siena Suites, and never buy
trip insurance from Access America.
I have donated money to the needy, but they refushed
to donate my money to charity.

I will use Air America , and stay at my beloved Siena Suites. it is my home away from home.