Where to begin. LOL :) OK, I'll begin with the good stuff, because there is a lot more of that. I am from L.A. and traveled with another gay friend, and stayed Friday-Monday. We were happy with the room (a Deluxe Queen w/Pool Door). The beds had pillow topped mattresses, and 2 wide king-sized pillows on each. Very comfortable. Our room had a fridge, which we stocked with beer from a nearby 7-11 (about 3/4 mile away, which we found very handy). The staff was very friendly. More to their credit, they allowed me to have my cat during the stay. They were very welcoming to the little guy...and this was a key element in my choice to stay Overall, we were happy with our stay and, at least I, would stay here again, even if travelling without my cat, or a travelling companion. We really were happy with the room, and being able to sit in the room with an open pool door was frikkin' awesome!
A few negatives: I'd start with a faulty air conditioner. Often times it was unbearably hot in the room. However, we had a pool door and regulated the heat with that. Problem solved. However, there was a terribly loud speaker outside of our room. When I mentioned it to the manager, it was clear that I was annoying him. In his defense, he did offer to turn "all" of the music down...though it was presented as "...but, that's not really my first choice." I felt like they didn't care, and that the atmosphere of the pool was more important than customer comfort. Or, perhaps, the manager was just having a crappy day. He didn't really seem to care about the music, and even after I offered a suggestion to move the speaker, he "insisted" that this speaker was permanently affixed and could not be moved. He really just didn't seem to want to be bothered with it. But it was insanely loud, so I just moved it myself. it was still loud, but at least we could hear the television. LOL Who knows? Maybe that pissed him off. Oh...and they advertise an all day BBQ on Sundays. However, this did not occur. Some guests brought a "rumor mill" and we heard that it was "planned" and just didn't start yet, or was canceled that day, etc. Nobody seemed to know...but, in any case, there was no BBQ.
Indeed, even though EVERY staff member smiled and was polite...the manager was only smiling and polite when he met my cat. LOL The rest of the weekend you were clearly interrupting "another cigarette and text messaging" break outside the building's propped open front entrance. He was polite when he talked to you...but he was just plain unprofessional on many levels after initial check in. I hate to slam someone...but, it's called "The Hospitality Industry" for a reason...and, especially the manager, should appear to not have a care in the world as they are making sure you "actually don't." This was not the case.
Finally...it was 10:50am on our last day and we just needed a bit more time to give us the energy for a 4 hour drive back to LA...when I asked about a late check out. We were a bit shocked to be charged "$20 to late check out at 1:00pm...with an offer of a 1/2 day room rate to check out at 4:00pm." I'm a pretty well traveled guy, and I've never been charged for a late check out.
But that brings me to the "...even if a bit confused." Again...even despite the negatives, I said I would stay here again. That's because of the gay "gentleman's club" atmosphere. I found the other hotel guests very friendly. They also allow people to buy day passes to visit the pool and spa facilities...which brings in some locals and travelers, who were all also very friendly. But it is difficult to know when the naked person next to you is a relaxing nudist, or a fun seeking potential friend.
Ultimately, despite making a few nice acquaintances during the late night hours when using the spa facilities, I was not travelling to stay at a gentleman's club...as much as a resort that welcomes gay men. Ironically, I feel the difference is very clear...and, while I welcome the atmosphere, it should definitely be bifurcated MUCH better, using some form of colored trim accents to differentiate preferred hotel guest, and day guest, areas. So, I guess the point is...they seem to view it as a sex club with a hotel wrapped around it. But I, as a traveler to Vegas, would have preferred a mentality that it was a hotel with a free spirited atmosphere contained within.
Again... I dug the place, and I'll stay again. I just type very fast, and felt that more information was better than less.
Room on the East side, away from the pool will be quieter - but not have a view.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC