This Hostel is the worst thing ever that has happened in my traveling experience, and I am not exaggerating about this. I Just can’t understand how this hostel can still operate in Las Vegas under the guise for International friendship. I feel so sorry for those traveling from oversees, had booked rooms a few months ahead, arrived in the airport, took a taxi, and arrived to this hostel only to find how ripped off they were, can’t get a refund and don’t have anywhere else to go.
We were a group of four international students from ASU traveling to Las Vegas for our Summer 2010 holiddays; two men, two female. We arrived at the hostel and first were initially impressed with their low price and security. Their rate was 19.00 dollars per person to occupy a “semi-private room” that has two beds. They had quite a few surveillance cameras around which made it look safe, different to 2 previous motels that we had visited. So although the front desk girl, her name Mikaela, was very unfriendly as she just wanted us to pay up quickly, we decided to bare with her rudeness and get our rooms to rest from our 5 hour travel.
So we booked and payed 2 rooms for four people. We were escorted to our rooms, and immediately…we were shocked with what they were offering us: The “semi-private rooms”. The room was like a morge room or hospital room in one of the developing countries. The room was small and dingy. The two beds were small and rigid, still having the plastic cover. To reach this room, we had to pass a room that was occupied by six other travelers who were sleeping on bunk beds. This “semi-private room” was connected to a bathroom. The bathroom had two doors: the door from outside for the six travelers and the door from the “semi-private room”. And now…. what is not so private about the “semi-private room” is that there is no lock for the door that connects the room with the bathroom… meaning anybody from outside can enter our room via the door that connects it to the bathroom. So it’s funny how they gave us a key for the door of the room, when it is basically accessible for anybody to enter through the bathroom. And so you can understand how two of our female friends would feel uncomfortable especially when the tenants occupying the bunk beds who have access the bathroom were men.
We immediately asked for a refund, which the unfriendly front desk girl, arrogantly refused. She was basically telling us, “too late, you already paid, your going to have to stay in the room whether you like it or not.” This front desk lady took the advantage of me forgetting to ask to see the rooms before we checked in and she also didn’t offer to show the rooms to us. I was also under the impression that it would have been similar to a wonderful hostel that we had stayed in, The Hostelling International in San Diego. Hostelling International has bathrooms which you share with other tenants, however, it still maintains the privacy and security of the “Semi-private rooms”.
We left the hostel to motel Ecolounge, two buildings away from the this hostel. Now the Ecolounge is so nice and clean. Its total rate per room is 60 dollars including tax. The rooms are spacious and has two queen beds. If you wanted to, the rooms can fit 4 people making it cheaper (15 dollars per person). and more comfortable than this awful Sin City hostel.
I just reported the Sin City Hostel to my Bank for a transaction dispute. I am not going to let them take our money (80 bucks) for nothing. Even without all the issue of the “semi-private room”, the bottom line is: nobody should be paying for something that they don’t like and did not use - a simple rationale that the managers of the Sin City Hostel can’t understand.
Ali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC