I am very upset with this hotel. We were moving from Maryland to Nevada and after a long day of driving we wanted to stay here. Since we were driving a 26ft Uhaul and pulling a car we called this hotel to ask if they had parking for us. They said there was absolutely nowhere for us to park and cancelled our reservation. We then called the other hotels in town and the Holiday Inn Express folks told us we could park on a street about 100 yards from the hotel. We then reserved a room there (by the way the Holiday Express is a very nice hotel). It turns out that the street parking was right beside the Comfort Inn, and we literally had to walk right by the Comfort Inn to get to the Holiday Inn Express. I think this is ridiculous. Why couldn't the Comfort Inn staff inform us of this parking location? I have stayed approximately 30 days in Comfort Inns in the last year, and this is by far the worst customer service I have received at any Comfort Inn.

You Can Count on this!

With a pool, fitness room, lovely outdoor flowers, nice looking hotel and rooms, peaceful area, lovely mountain view from room, GREAT breakfast included, friendly helpful staff, refrigerator, and laundry facilities! Comfort Inns are becoming my new favorite hotel!

Breakfast was included tasty hot items as well!

Note: There was no elevator to second floor, construction going on street in front of hotel Aug. 2011, was not an extra problem, just found it easier to turn right and later do a U-turn to get headed back out on 80. This should not be an issue for much longer.

We had originally planned on staying in West Wendover at the Nevada-Utah border, and while they had a wonderfully helpful lady at the visitor's center, the atmosphere in late afternoon had me concerned even about my teen/young adult children. Possibly the draw from the local casinos. The unbelievably low prices of those hotels was NOOOOO draw for me, as safety is way more important to me. Driving the extra difference to Elko was worth it as the kids had much freedom to explore the hotel and surroundings and enjoyed an amazing sunset while I enjoyed the quiet of my room.

Our experience at this, our first time visit of a Comfort Inn, made it an easy choice to go to another one later in our trip.

It's a long way across Nebraska, Wyoming, Utah and Nevada...plan your stops carefully as they are few.... and, they are far between!

We checked in late evening, and didn't think to ask if there was an elevator when we were assigned a second floor room. It was difficult to lug our heavy suitcases up the stairs. Carpet looked new. Building and furniture looked old. Instructions for hooking up to the internet were outdated and wrong. We looked all around for the LAN connection that the instructions on the table told us to use and finally called the front desk and were told that it was a WiFi connection. There is no light over or on the table that is used for the desk. Thinking that a plus of being on the second floor would be the view, I opened the curtains to look directly at a concrete block wall much higher then my sight line( the back of the car dealership building next door). The area between the two buildings was brightly lit all night. Wifi was very slow. Breakfast adequate. The price for our room was far higher then the experience was worth, and I'm glad we only had to stay one night. Road construction began about 4:00 am, which is not the fault of Comfort Inn, but travelers might want to check if it is still going on because it affects most of the hotels in Elko since the traffic is a mess and the noise and vibrations are very annoying.

Excellent service provided when making reservation. Otherwise about average, or slightly above, for a two-star motel. Would stay here again.