First I'll start with the check in which we booked online with a confirmed reservation. When we arrived, there was no record of it on the computer, so the clerk called it in and evidently the main computers went down. The clerk kept us waiting while she was on the phone with the main office, while we did have the copy of the confirmed reservation in hand, she did not let us check in. We waited close to 30 minutes, being tired from the trip you would think she'd check us in and then sort it out with the office.
The room was just ok with the basics, a small bathroom with the vanity out into the room with a wall hair dryer that you have to unplug to turn off, no lotion is provided, small table, dresser, mirror, nightstand, lamps, 2 queens, free showtime w/basic channels only, refrigerator, wet bar, microwave and a 2 cup coffee pot. Shower had peeling paint on the ceiling and gave you only 1 soap and 1 shampoo, no conditioner. Carpet smelled a little of urine and had stains. Sheets were not crispy, but old and used, pillows were flat and the mattress has seen better days and the A/C was a little noisy.
They give you a voucher to have breakfast at 1 of the 2 places offered. Do not go to the Country restaurant next door, their food was terrible. We had breakfast and dinner there, giving it a try again for a different meal, they were still bad. They had an alternative place, Matties grill, across the way, is probably better. Stockman's Casino has great breakfasts and a much better choice.
For the price, this place is not worth it, pay a little more and get alot more at some of the other hotels. Elko, in my opinion, is a little pricey for the area.
- Shilo Inn Elko
- Elko Shilo Inn
