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Gold Dust West Carson City – reviews, photos

3.0 of 5
2171 East William St, Carson City, NV 89701
Hotel amenities
Gold Dust West Carson City
Ranked #9 of 19 hotels in Carson City
3.5 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    8
    15
    5
    3
    7
Date Rating
Lehi, Utah
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Next time we'll choose something else.”
2 of 5 stars Reviewed 20 August 2011
3
people found this review helpful

We chose the hotel based on on-line reviews. We paid $74 for a double queen room. When you walk in the hotel the smoke smell from the casino is overwhelming. I waited at the desk while two seperate customers argued with the desk staff over their bill. Soon a second clerk was available to help. She quickly checked me in and informed me that the free breakfast was only available to adults who booked the room on-line. What she didn't say was that the a/c only worked with the room key, after another trip to the check in desk complete another angry guest and security staff hovering near by, we figured it out. After the kids checked out the unheated pool, we settled in hoping for a good night's rest. The beds were comfy, but the pillows were flat and uncomfy and the kids complained about the scratchy sheets. The center of the room was clean but room needed vacuumed around the edges, and the bathroom needed a good scrub.

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  • Stayed August 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Michelle84043 about Gold Dust West Carson City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Senior Contributor
21 reviews 21 reviews
Reviews in 18 cities Reviews in 18 cities
55 helpful votes 55 helpful votes
“Apart from the smoking - enjoyed our stay”
4 of 5 stars Reviewed 28 June 2011
2
people found this review helpful

We arrived late on the weekend after trying to get a place to stay in Reno. Had to drive to Carson because of everything 'full' in Reno.
The reception people were outstanding as we needed a fridge for my wife's medication which was brought to our room straight away. We were given a quiet room near reception which was big and comfortable. The receptionist even gave us vouchers for breakfast in the restaurant.
The casino is very smokey but that's the way it is in Nevada.
Good restaurants and buffets near the hotel and very easy to park near the reception. Would definately go back there again.

  • Stayed May 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sardross about Gold Dust West Carson City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Honolulu, Hawaii
Senior Contributor
27 reviews 27 reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
“Gold Dust West Casino, Great Times!”
5 of 5 stars Reviewed 22 April 2011
2
people found this review helpful

We walked into the Casino, and immediately met Matt, the MOD for the day. He gave us a room for the night, which was perfect after a long days walk. We played cards in the casino, and won free meals for the three of us. We met many members of the staff, all very friendly and fun to hang out with. We had an awesome time and were sad to be leaving again the next day...thankfully there are two other locations in Nevada! Reno and Elko. We stopped by the Casino in Elko, and met Shasta, who was awesome! She gave us rooms at the Shilo Inn, and meals for three days! We love this place, and hope to be back again!

  • Stayed April 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask walkabout2011 about Gold Dust West Carson City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lodi, CA
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Might as well stay in an ashtray”
2 of 5 stars Reviewed 5 November 2010
1
person found this review helpful

OK, its an average traveler's hotel. Room was OK, clean enough. Staff was actually very nice, but the entire place REEKED like a dirty ashtray. There is smoking in the casino which is open to the rest of the facility, and being in a " non Smoking" room in a full smoking facility doesn't keep you safe. I am not prissy about smokers. Suit yourself, but when the stale nasty reek sticks to my clothes and hair just from walking down the hall, and I cannot even stand to stay in the lobby to meet a friend, I draw the line. I kept having to go stand outside for fresh air. It was just nasty. The Mexican restaurant inside has great guacamole and chips and good beer, but sub-mediocre food. Drove on up to Reno and find a decent place to stay.

  • Stayed November 2010, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask k9julie about Gold Dust West Carson City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Sleepless in Carson City”
1 of 5 stars Reviewed 9 June 2009
4
people found this review helpful

I grew up in Carson and knew of the Gold Dust Plaza aka Pinon Plaza and insisted my family and I stay when we travel to Carson for my daughters high school graduation. We reserved a room for 7 days. Check in was horrible. I was given attitude from the lady at the desk because she didn't understand why we were given the discount rate of our room. My husband is active military and was given a reduced rate for the room. We printed out a free upgrade from home and presented it to the front desk, without even looking in the computer, the lady said they had no upgrades. The lady asked me if I wanted a room far from the lobby and I said yes. She gave us a room on the second floor just above the lobby 4 doors down. My husband made 5 trips to our car retrieving our things and the staff that watched him do this, didn't once offer him a luggage dolley. The next night, my sister walks in and is given a suite upgrade due to an error in her reservation. The lady told me she would "help me out", but never did. She actually did a good job of avoiding me for the rest of my stay. We were kept awake for half the night every night due to loud and obnoxious people walking up and down the hall. The door to our room isn't sealed well so we heard everything. The walls are thin. The t.v went out 2 hours after check in. The maintenance guys mocked us saying it wasnt the t.v. but eventually replaced the t.v. The new t.v. loses color every now and then. The bathroom sink keeps clogging, the toilet is lop-sided. When our room was serviced, the maid service just gave us new towels but didn't replenish coffee items, we had to keep going to the front desk to get more coffee. The light socket next to the t.v. and the light next to the window is broken. The pool doesn't look clean. The cigarette smell "knocks" you out when you leave your room. Last but not least, as if there is more, our room has 2 queen beds and we figured out the last day before our departure that the sheets they used are for double beds, so we slept horribly due to the sheets coming undone and balling up. We took the liberty to make the beds ourselves and noticed that there are black "things" on the matresses. Looks like coffee grounds but have no clue as to what they are. Thank God we don't have to stay in Carson City again!

  • Stayed June 2009, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask mebbadd24 about Gold Dust West Carson City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Gold Dust West Carson City

2171 East William St, Carson City, NV 89701
Price range (per night):* INR4,585 - 5,536

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