I travelled to Carson City earlier this month and stayed at Holiday Inn Express Carson City. Hotel is fairly new and gives a fresh appeal. Rooms are good size and every room has a micro/fridge. Will love to stay here again.
p.s: Staff is very friendly and Breakfast was a full buffet.

Jane and Stephanie helped book us a great pet friendly room at this HI Express. This location had a pet friendly King Bed room right next to the door going to the excellent dog exercise area. So many hotels advertise "pet friendly", but have nothing but some concrete or a broken-glass area to walk your pet. This HI Express has a large, expansive grass area and adjacent areas where your dog can safely run free. We travel with our two Standard Poodles and 3 birds, including a small parrot. Our room was immaculate, great bed, nice amenities and a good breakfast included. A top notch accommodation and well worth the room fee...a good value.

We were visiting friends and didnt feel like driving home so decided to try this Hotel, I was greeted by a Very friendly staff lady. I asked about availibility and was offered a room at a very good price, I inquired about a hot tub room and she had one availabile. I asked about a week night deal and she offered me the room for 119.00 vice the standard rate of 185.00. The room was a huge suite, very comfortable bed and a great hot tub. They have the typicial Holiday Inn breakfast which is good. So overall I was very pleased.

Jane, the manager made our reservation while we were travelling to Carson City. She wasn't there when we arrived but Steve, the front desk clerk gave us a discount because the room wasn't the one she'd told us about. He was polite & courteous. I told him I'd call Jane in the morning. Got to our room and Jane called us.... I started to speak but she cut me off denying everything she'd told us earlier, told us if we weren't happy to move next door to the Hampton! Every time I tried to speak, she'd cut me off vehemently denying everything she'd told us earlier, and kept telling us to move out if we weren't happy. We d driven 500 miles that day, and were too tired to move out, but at 65 years of age, I certainly didn't expect to have a "manager" chew me up one side and down the other. The rest of the way home, we avoided HIEs and stayed at Country Inns or Best Westerns. Can't believe this woman is actually the manager in such a well known chain, and deals with her customers like that. Perhaps the actual owner of this hotel should send Jane Richmond to MANNERS SCHOOL and learn how to deal with the public without ranting! Shame on your behavior!