Just got back from a weekend there. Horrible. It was the weekend before Halloween, so Fall weather (50s) and room heat was stuck on. When we got there room was 80 degrees. I adjusted thermostat and nothing happened. Called maintenance and guy came up and said heat was off, and to open the windows. We had our 2 and 3 year old with us, and were on the second floor. The windows were at floor level and one window didn't even have a screen, so only option was to open the windows 2-3 inches then push heavy chairs in front of them so kids couldn't get near them. My cousin was staying there also and their heat was stuck on too.
Room service food was terrible, burger was rare to the point of being raw (they didn't ask how I wanted it, just made it that way). And both times orders were wrong...wrong food, missing silveware.
Only bright spot - the rooms were big (had a suite) and bathroom was huge. Kids loved the huge tub.
- Marina Hotel South Sioux City
