We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Holiday Inn Express Hotel & Suites Norfolk

Holiday Inn Express Hotel & Suites Norfolk – reviews, photos

2.5 of 5
920 South 20th Street, Norfolk, NE 68701
Hotel amenities
Special offer
Save up to 20% -Book Early
Holiday Inn Express Hotel & Suites Norfolk
Ranked #5 of 9 hotels in Norfolk
4.0 of 5 stars 16 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

16 reviews from our community

    Trip type
Traveller rating
    12
    2
    1
    0
    1
Date Rating
Winfield, Kansas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Overpriced in comparison”
3 of 5 stars Reviewed 18 December 2011

We were in town for a funeral. There was no bereavement discount that other area hotels provide, but as a priority member, I decided to stay faithful to the chain. Upon checking in, the desk clerk left us standing there to help another guest to their room. She also randomly offered candy to some guests, but not everyone. The shower/toilet are separated from the sink, which allowed many of us to get ready at the same time. Breakfast was just average. If I'm in the area again, I probably would try a different hotel next time.

  • Stayed December 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Teacher465 about Holiday Inn Express Hotel & Suites Norfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon Jones, Manager at Holiday Inn Express Hotel & Suites Norfolk, responded to this review
31 January 2012
Thank you all for your wonderful reviews from your experience here at our hotel! We know there are many excellent choices within our market, but sincerely appreciate your choice. Thank you also to those that have provided constructive feedback in order for us to improve where improvement is necessary. We hope to see you again sometime this year and for those traveling through our market, please consider giving us a chance to EXCEED your expectations! Thanks again and safe travels!

Younes Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charleston, South Carolina
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Great stay!”
5 of 5 stars Reviewed 2 October 2011

Spent 4 nights here. Have stayed previous times and always have a wonderful experience. We are priority members and have always been upgraded to a great room. Mary (the manager) and Joyce always greet us warmly and any requests I've had so far, they have been able to accomdate. The entire staff goes way above to make sure our stay is the best it can be.

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask patspetpalace about Holiday Inn Express Hotel & Suites Norfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wichita
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“A very nice way to visit home”
5 of 5 stars Reviewed 19 September 2011 via mobile

My girlfriend and I were up for her to meet my parents for a surprise and we just needed a place to crash. I had some reward points banked up so our room was basically free. The rooms are very comfortable and roomy with a good AC unit. The bed was a bit firmer than I like, but that's my fault. Plenty of pillows and bathroom was the typical HI clean.

Close to a bunch of shopping on the side of town with a Sonic next door. Check in/out was a breeze and we will stay here again.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask RealGeorgeW about Holiday Inn Express Hotel & Suites Norfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Island
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Great property”
5 of 5 stars Reviewed 15 September 2011

I have stayed here 4 times in 4 mos. and have been pleased each and every time. Clean, well run property whose staff is appreciative of your business.

  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask GINEtraveler about Holiday Inn Express Hotel & Suites Norfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
“Great spot in Norfolk”
4 of 5 stars Reviewed 27 June 2010
1
person found this review helpful

The Holiday Inn Express in Norfolk is in a great location. You can walk to nearby fast food restaurants and an indoor mall is across the street. Our room was spacious with a sitting room and separate bedroom. The continental breakfast was fine and there was adequate seating in the eating area. It's a ten minute drive to just about anywhere in town. Found the Village Inn along the main road to be a good place for breakfast.

  • Stayed June 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Keen3 about Holiday Inn Express Hotel & Suites Norfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management2, Manager at Holiday Inn Express Hotel & Suites Norfolk, responded to this review
29 June 2010
Thank you for taking the time to review our Holiday Inn Express here in Norfolk Nebraska! We also want to thank you for choosing our facility...there are many choices out there so from my staff and I, we sincerely appreciate your choice!

Our everday mission is to meet our valued guests expectations and with reviews such as this, we have the feedback necessary to focus on the key areas necessary to do just that.

We hope to see you again when your back in the area and hope that anyone looking for a wonderful place to stay will choose the Holiday Inn Express & Suites here in Norfolk Nebraska!

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Holiday Inn Express Hotel & Suites Norfolk also viewed

Norfolk Lodge & Suites Ascend Collection
Show Prices ABS:HotelCheckRates-d545639?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
New Victorian Inn & Suites
5 of 5 stars 128 Reviews
Norfolk, NE
Show Prices ABS:HotelCheckRates-d91465?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hampton Inn Norfolk
4.5 of 5 stars 20 Reviews
Norfolk, NE
Show Prices ABS:HotelCheckRates-d320122?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 9 hotels in Norfolk, ranked by popularity »

Been to Holiday Inn Express Hotel & Suites Norfolk? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Express Hotel & Suites Norfolk

  • Holiday Inn Norfolk
  • Norfolk Holiday Inn
Address: 920 South 20th Street, Norfolk, NE 68701
Price range (per night):* INR7,493 - 9,115

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Hotel & Suites Norfolk, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Express Hotel & Suites Norfolk
Show the lowest price for this hotel (from our partners)
Show Prices