When I first got there to check in the lady was very rude and didn't ask for name just said ok when we said we had a reservation. Then we wanted to know if we had to pay now or later and she said we could do either but we had to pay a $100 deposit in case of damage, fine. She ran the card and said my card was declined which I knew it had plenty of money on it, she said all we would need the card for was to cover the room cost of $174 well that amount was on the card. Then the issues started she had stated we didn't need a deposit if we used a card however obviously i need the full amount plus deposit and that is why the card declined. We tried to pay straight cash with deposit too, then she called her manager and was talking about finding ATM's and all this other stuff when all we wanted was to pay cash now with deposit or not. Finally we left and went to Americas Best Value Inn and recieved a cheaper rate with better service, as we did not have time to screw around as we had a wake to attend to!!!
- Best Western Nebraska City
- Nebraska City Best Western
