The management and staff at this hotel is SUPERB! They went out of their way to please us and make our stay excellent. We received a top floor room, even though we checked in late, and the desk staff was very friendly for that late hour of the day! This will definately be our home away from home if in the West Omaha/La Vista area again!!
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
My daughter, her friend and I were in town for a swim meet over the weekend. It was a Sat/Sun event and the girls had to be at the pool by 7:20 - it was a 10-15 minute drive from the hotel to the pool so I was thrilled that I could let them sleep in a bit and eat a nice hot breakfast before we left on Sunday morning. To my disappointment when we got to the lobby at 6:15 am there was no breakfast! A manager came over to explain that Sunday breakfast is served at 7am. I wish I had known. We couldn't get a bagel or anything! So, we rushed back to the room and ran out the door to find a McDonalds!
Also, they were having a conference the night we were there and I had to park 3 parking lots away from the entrance. Being a paying customer I would think I would have preference to the spots in the lot by the main entrance - but no such luck.
I will be staying at Hampton Inn across the street from now on. They serve a hot breakfast at 6 am - 7 days a week. The suites are nice, but my decision to pay a little more for this hotel was mostly based on the hot full service breakfast.
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Great staff, clean,lovely hotel. We had a run in with another guest whom was quite intoxicated and stumbling around the atrium. Alex,Dawn and the mngr on duty apologized and bent over backwards to make the rest of my stay enjoyable. An upgraded room, and a free movie for my little one, who witnessed the intoxicated woman foolishly acoust myself and our family.
We will stay at this hotel next time we visit Omaha!
Value
Location
Rooms
Cleanliness
Service
Reviewed 20 February 2012
when u have a new hotel that is designed well u have a great experience.
the lobby is beautiful with waterfalls. the hotel has free drinks, soft drinks juices beer wine and free appetizers from 4 to 7 every day. while these are free, they arent cheap stuff. the restaurant is very good unlike many hotel restaurant. i'm actuallyy looking forward to eat at this place. it also has a very nice bakery on the first floor.
Value
Location
Rooms
Cleanliness
Service
New, clean, and employees that go out of their way to help. Could not ask for a better place to stay. Pool was great, and we and the kids had a great stay.
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
If you own or manage Embassy Suites Omaha-La Vista, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
46 Reviews
120 Reviews
