Good location, decent room (bathroom too small, however), small swimming pool, breakfast room too small, but overall, the facilities were satisfactory for the price. But what soured me on this hotel was the inability to deal with a little problem (that should not have been a problem at all). In our case, our room didn't get cleaned one day. In the afternoon, we called down to the desk to inquire. Well, the cleaning staff had left for the day. No, I (the lone desk worker) can't bring you towels right away, and if you aren't in your room, I can't leave them. Kept implying that it was probably our fault -- we must have left the Do Not Disturb sign on the door (we didn't). They'd have to investigate, they'd have to leave a note for the absent manager. But they couldn't solve the problem, and still charged us full price for the room. Thank goodness there was no major problem, like an electrical issue or a broken toilet, because we would have been on our own.

This is my third stay here in the past 6 months. Previous stays were OK. However, last night and tonight have been a nightmare. There is a restaurant/bar in the neighborhood and starting around 6pm both nights there is music blaring. I honestly can't figure out where the noise is coming from. There is a Wendy's across the street, and parking lot. A Carlos O'Kelly's next door . . . which I thought was a family restaurant. After listening to the noise last night, I finally had enough tonight. Called the front desk since I thought a fellow guest had the radio turned up too loud. The front desk clerk said it was a bar and "I can't get hold of them to tell them to turn the music down". The bass is driving me up a wall, and I can not believe that the hotel can't do something.

Otherwise, this is a clean, perfectly good place to stay. A typical Comfort Inn, you know what to expect. The staff is friendly, the breakfast OK. There is a pool and hot tub, no exercise room. Location is good, close to the mall and hospital. There is a Starbucks down the street as well. The price is right, but it's my last stay here. I'd rather pay the extra bucks at the Hampton and at least get a good nights sleep!

Ok if you are trying to decide between a few hotels in grand island that are about the same price, please choose this one. I travel to Grand Island quite often for family visits and used to stay at the Ho Jo like a religion (see my review). I decided to stay here on a whim because it was only five dollars more expensive and I will never go back to the Ho Jo ever agian. This place is very clean, it does not stink, staff very nice (they kept the pool area open an extra half hour for us as we checked in late) check in was a breeze, beds were comfy, room was big, bathroom clean and nice. Pool was kinda small but hot tub was great. Breakfast was kinda busy but expected for hotels, waffels, fruit, cereal, juice it was your usual but there were two attendents watching for things that needed to be done. Even the bikers asked us if they were being too loud, (they weren't). Great hotel, will stay agian.

My husband had some business to attend to in Grand Island and the kid and I came along. The cleaning staff was great about towels and the trash and cleaning our refrigerator. Interenet service worked fine the whole time we were here. We had a room with 2 queen beds. Pool and hot tub was great open 8am - 10pm. Great free breakfast too. Choice of waffles, muffins, fruits and cerals. Walking distance to the Conestoga mall and Walmart and lots of eateries around.