Checked in on a weeknight and was informed at check-in that both the pool and hot tub were closed for maintenance. Room contained frig and microwave but was otherwise minimally furnished. Room desk used what looked to be a straight backed dining chair. Wireless internet in room was unusable, wired internet was intermittent. The internet on the guest lobby computer was down as well. Bathroom was very small and utilized a sliding door.
Got in late and didn't look things over carefully enough but noticed the badly stained pillow & mattress when the sheet corner was pulled up in the morning. I'd suggest: 1. Mattress replacement 2. Mattress cleaning 3. Addition of stain-resistant pad that could be easily replaced. Management and housekeeping should have addressed this prior to continued room assignment. There were other housekeeping issues giving the overall impression that a thorough cleaning was in order especially the room perimeter.
Hotel is north of Omaha at the US30 interchange and was convenient to our route but the adjacent truck stop generated noise that was audible in our top floor room at the north end of the hotel. (See picture taken from north end of hall)
I stay at choice hotels regularly and expected much better especially from a property that advertises their gold rating.
Breakfast was standard but attendant was pleasant and helpful.
