I can't say enough about my experience at this hotel. Check in was quick and courteous and rewards members are offered a selection of candy bars - a nice treat. as if that's not enough, there is a happy hour with free wine, beer and snacks in the evening, and a respectable free breakfast in the morning. The rooms are clean and relatively new looking and staff was friendly and went out of their way to make our stay a pleasant experience.
-My only gripe, and this goes for all Holiday Inns, are the lumpy polyfill pillows.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 July 2010
Thank you for taking the time to share your wonderful experience here at the Fremont Holiday Inn Express! We know there are many choices in hotel accomodations, so my staff and I sincerely appreciate you choosing our property.
Your comments inspire our team to continue our efforts with meeting guests expectations as well as striving to exceed them when they can see that people do recognize effort. We also appreciate the feedback regarding pillows and will work diligently to resolve within our peramiters. There are pillow options that are not placed in the guestroom, but instead available for you upon request...my apologies for this option not being offered. I will bring that opportunity to our next meeting to ensure the staff is aware and we find a resolution.
Thanks again for your valued comments as well as your staying with us here in Fremont Nebraska! We look forward to having you stay with us again in the future.
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC