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Big Western Pines Motel – reviews, photos

234 Firehole Avenue, West Yellowstone, MT
Hotel amenities
Big Western Pines Motel
3.0 of 5 stars 12 Reviews
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12 reviews from our community

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Traveller rating
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Date Rating
Huntington Station, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Won't go back....”
2 of 5 stars Reviewed 11 August 2011

Looked good on-line but looks are deceiving., None of the outlets would let you charge your phone or batteries...Had to prop up the charger with a pillow for one outlet and a mascara balanced on top of the refrigerator plug on another....A/C was too noisy to have on. WiFi was only available at the front desk a little inconvenient. Towels and sheets clean but looked like they re-used some of the "complimentary toiletries".
Pool was disgusting..green and looked like it had sludge floating on top....front desk personel was nice enough and helpful when asked not a lot of personality tho...The price was high also. We also had a non-smoking room that obviously had had smokers in it. The rest of our family had already checked us in, otherwise I would have asked for a different room...A little Febreeze would have done wonders.... We were in first floor rooms on the right. Across the parking lot it looked like those rooms had been renovated, but never had a look inside. So you might ask....

  • Stayed July 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask jsl3494 about Big Western Pines Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“The cabin on US20 a bit rustic”
2 of 5 stars Reviewed 26 January 2005
6
people found this review helpful

Just out to Yellowstone January 2005. There was a group of 9 of us that rented the cabin. We were informed there was room enough to sleep 20+ (which there is plenty of room to sleep), a full kitchen, 2 bathrooms, plenty of parking, complamentary breakfast, and it would be serviced daily by the hotel staff.
The location is great. There is plenty of parking. We did have some very tall men (6'2"+) in the group and it was difficult for them to walk in the first floor. The celings were QUITE low. There are 2 bedrooms on the first floor with 2 double beds. A TV area with 2 sofas and a love seat and a chair (looks like my college dorm room stuff). The TV no longer had a remote as the owner did not want to keep replacing it after being stolen often. We were told that afternoon when we checked in that there was NO breakfast waiting for us in the morning. We would have to get that on our own. Whomever we spoke with (2 different times) missinformed us. The upstairs had at least 6 beds, again the taller man had to sleep with their feet hanging off. Though, the upstairs had a vaulted ceiling with no problem with headroom. I was the first to try to take a shower. My first attempt was in the downstairs restroom. Luckilly our group had a carpenter amoungst us because he had to fix the hot water faucet in the shower...it was so stripped we couldn't even turn it on! I ventured upstairs as he was trying to fix that one and took my shower up there. As I got out of the shower and walked across the floor with my damp feet, the tiles from the floor stuck to my feet! We did have to call the first night we were there to ask why we hadn't received new towels and bed service, nobody could really give us a good answer. We also had to go to the front desk to ask for some additional TP as there were only 2 rolls in the place when we got there. After 24 hours in the cars...you catch my drift! We finally found out that the administration failed to mention the the houskeeping staff that anybody was staying in the cabin. After they found out we were there, the service was fine.
The place is quite rustic. It was pretty cheep and we knew not to expect much. The owner needs to put a little TLC into the place and it wouldn't be so bad. If you are looking for a place to sleep for a lot of people...this may be your place.

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1 helpful vote 1 helpful vote
“its a clean warm place to stay”
3 of 5 stars Reviewed 27 September 2004
1
person found this review helpful

rooms were not fancy but very clean the only motel that would give a dicount on room. the rooms are a bit run down but very comforable

  • Stayed September 2004
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask canyonkid about Big Western Pines Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steamboat Springs, CO
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
“Unacceptable”
1 of 5 stars Reviewed 31 July 2003
9
people found this review helpful

DO NOT BOOK THIS LODGE!!!! We called about lodging in February for a late July trip for a family of 15 (10 adults, 5 children). Three of us grilled the innkeeper about quality, cleanliness, etc. They rated their lodge a 9 out of 10 for quality and cleanliness.We arrived to find a dilapidated log cabin in the middle of a trailer park!!!! The ceilings were 6 ft, the kitchen was a stove & small fridge - that's it...no cabinets, nothing. The place was filthy!This left a family of 15 out of luck for lodging (Ended up in Idaho at the Pines lodge cabins - saved our vacation - thanks Rick! (pinesislandpark)DO NOT BOOK BIG WESTERN PINES - EVEN IF IT SOUNDS GREAT!!!!!!!

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Ask Cycleready about Big Western Pines Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
熊本市
Top Contributor
56 reviews 56 reviews
Reviews in 36 cities Reviews in 36 cities
12 helpful votes 12 helpful votes
“カントリームード”
4 of 5 stars Reviewed 4 May 2011
Google Translation

  • Stayed July 2009, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ペガサスあい about Big Western Pines Motel
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Big Western Pines Motel Also Known As

  • Big Western Pines Hotel
Address: 234 Firehole Avenue, West Yellowstone, MT

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