We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to BEST WESTERN PLUS KwaTaqNuk Resort & Casino

BEST WESTERN PLUS KwaTaqNuk Resort & Casino – reviews, photos

49708 US Highway 93 East, Polson, MT 59860
Hotel amenities
Special offer
Earn a $50 Gift Card
BEST WESTERN PLUS KwaTaqNuk Resort & Casino
Ranked #1 of 5 hotels in Polson
4.0 of 5 stars 68 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

68 reviews from our community

    Trip type
Traveller rating
    17
    24
    7
    12
    8
Date Rating
Butte, Montana
1 review
“So much better than I expected”
5 of 5 stars Reviewed 24 January 2012

We will definitely go back, often. Nice romantic getaway.

Absolutely fantastic service. All employees had great, helpful attitude.

My main concern is always cleanliness. Room was very clean. Unplugged heater because I need quiet to sleep.

Read other reviews and followed advice of another guest who stated she enjoyed her meals overlooking the water. We enjoyed lights reflecting on water at dinner and beautiful sunrise over the mountains across the lake at breakfast.

Not a big restaurant at the motel. Rather than a continental breakfast buffet, the breakfast that was included with the room was a choice of 5 menu items. My husband had thick french toast and huge sausage links. I had eggs, hashbrowns, sausage links and english muffin.

If you want more than just a room overlooking the parking lot where you have to keep your curtains closed because people are constantly walking by your window, this is the motel for you.

Probably the best motel for the price I have ever visited.

And, no, I do not have any interest in this motel. We just travel a lot and have had so many bad experiences. I am a witch and have left more than one motel in the middle of the night.

Room Tip: We stayed in room 132 overlooking the water. Requested a quiet room on the water.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jo W about BEST WESTERN PLUS KwaTaqNuk Resort & Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sitka, Alaska
1 review
“My Montana Trip”
4 of 5 stars Reviewed 30 November 2011

the hotel was very nice and the service provided to us by the front desk was excellent. The only exception was the smell of cigarettes throughout the hotel. Very evident as you enter the front doors of the hotel.

Room was very clean, nice and the view was also beautiful. Our first time in Polson, MT, to spend Thanksgiving with our son who is attending college in the area. Due to the time difference (my son and I are from Alaska) we were not able to eat at the continental breakfast so I don't have any comments to share regarding the continental breakfast.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Eunice J about BEST WESTERN PLUS KwaTaqNuk Resort & Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lakewood, Washington, United States
1 review
“Motel”
2 of 5 stars Reviewed 26 November 2011

We have stayed at this hotel A LOT!!! I thought I was staying in a motel instead of a hotel. This hotel says they are upgrading, but all I see is down-grades. No restraunt, the continental breakfast was HORRIBLE!!!! The service was HORRIBLE!!! The shampoo and soap in the rooms were even a downgrade!!! Very disappointed!! Do not like the new casino set up!! For the only Hotel in town, this place is NOT the place to stay anymore!!!

  • Stayed November 2011, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Lorilorna about BEST WESTERN PLUS KwaTaqNuk Resort & Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorissa Hill-Row, Front Office Manager at BEST WESTERN PLUS KwaTaqNuk Resort & Casino, responded to this review
28 November 2011
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
We do hope you decide to come back another time and give us another chance to serve you in our Nook Restaurant which during our recent renovation has been relocated down to the first floor of our resort. We are currently looking at options to improve our continental breakfast to a deluxe continental breakfast; our guest may expect to see those changes occur in the beginning of January 2012. We are looking forward to these improvements and we will be expanding the hours of our restaurant menu as well.
We know and understand that not all of our guests will appreciate the casino section of our resort, however with all of our other amenities such as the restaurant, 2 swimming pools & hot tub, marina area, the 6 banquet rooms and our executive suite we do offer a wide variety of guest accommodations.
Thank you again for your feedback on our resort, we appreciate you as a customer and hope that you will reconsider giving us another chance to give you and your family the experience we strive to provide to each and every one of our valued customers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kalispell, Montana
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nice Hotel but lacking handicapped amenities”
4 of 5 stars Reviewed 15 November 2011

I made this reservation 4 weeks prior to our stay. I requested a room on the lakeside with a handicapped accessible bathroom. I was not informed until the day prior to our arrival that there are not rooms on the lakeside with a handicapped accessible bathroom. BIG disappointment! We had a delightful view of the parking lot. The front door of the hotel also does not have a handicapped auto door opener. When I checked in the clerk bumped up the price from my reservation price-even without the lake view! I had to remind them of the reservation price. That said the room was nice. The staff were very helpful and friendly. The meal at the restaurant (dinner and continental breakfast) was very good. While the handicapped discrimination was frustrating our stay was okay.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Laurie M about BEST WESTERN PLUS KwaTaqNuk Resort & Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorissa Hill-Row, Front Office Manager at BEST WESTERN PLUS KwaTaqNuk Resort & Casino, responded to this review
17 November 2011
Thank you for taking time to review our hotel. We apologize that you felt that your needs had been met unfairly. Our goal is to make every guest feel welcomed and cared for. Clearly we were not able to accomplish that for you this time. We have taken your feedback to heart and we would like you to know that this is something we are looking to correct. We do plan to add 2 more handicap accessible rooms and we are placing these rooms on the lakefront of our hotel. I hope that in the future you will consider staying with us again after we have completed these renovations. Thank you again for your feedback, and we are very happy to hear that you enjoyed your stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ketchikan, Alaska
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Nice place”
3 of 5 stars Reviewed 7 November 2011

This hotel had clean, crisp linens on the beds, the room was pretty average. I paid the extra $10 for the lake view which I felt was worth it! Gorgeous. Our room had a nice balcony too. The continental breakfast was outstanding. After staying at about 10 hotels during the trip, this place had the nicest breakfast. As other reviews mention, you can smell the smoke from the casino upon entering the hotel lobby but our room had no hint of smoke or noise from the casino (our room was on the south end of the hotel).

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Trisha C about BEST WESTERN PLUS KwaTaqNuk Resort & Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed BEST WESTERN PLUS KwaTaqNuk Resort & Casino also viewed

Americas Best Value Port Polson Inn
3.5 of 5 stars 21 Reviews
Polson, MT
Show Prices ABS:HotelCheckRates-d243687?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Bayview Inn
3.5 of 5 stars 5 Reviews
Polson, MT
Show Prices ABS:HotelCheckRates-d91355?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Swan Hill Bed & Breakfast
5 of 5 stars 42 Reviews
Polson, MT
View all 5 hotels in Polson, ranked by popularity »

Been to BEST WESTERN PLUS KwaTaqNuk Resort & Casino? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN PLUS KwaTaqNuk Resort & Casino

  • Best Western Kwataqnuk Hotel
  • Polson Best Western
  • Best Western Polson
Address: 49708 US Highway 93 East, Polson, MT 59860
Price range (per night):* INR3,523 - 6,822

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS KwaTaqNuk Resort & Casino, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN PLUS KwaTaqNuk Resort & Casino
Show the lowest price for this hotel (from our partners)
Show Prices