I've been staying at the Southgate Inn in Missoula Montana twice a year for the past ten years. I used to love staying there but can't recommend it and won't ever go back.

First of all their free wireless did not work which I have never had a problem with before or at any other motel I've stayed in.

But that is minor compared to the fact that they did not offer ice. Their ice machines were taken out of commission and there was nothing said about this as I checked in. Ridiculous. The counter monkey was totally uninterested in this situation. I don't expect the Ritz but the utter lack of this expected amenity is not something I will patornize in the future. And the fact they didn't warn me of this situation, (I wouldn't have checked in and would have went elsewhere) smacks of a customer rip off.

And the last straw was the fact that my room did not have cold water in the taps. So the shower was scalding. Are you kidding me? I've never heard of a hotel room that only offered hot water in the sink and shower.

$45 a night I expect more. And the poor service and lack of interest in my complaints has lost me as a future customer. I can not recommend this motel and when I go back to Missoula for future visits I will stay elsewhere.

I was looking for place to stay and i looked at the reviews for this hotel and seen they all were from years ago. So i stayed there and come to find out that what people had said about this place is not true at all. my room was very clean and i sleep like a rock . the parking lot was clean and queit all night long . the staff was great . I really enjoyed my stay and will be returning tothis hotel in october. there was no shopping carts and ther as no used soap in the tub. I also found out that the hotel has changed ownership last month so there are alot of changes going on. i would recommend this hotel to all my friends and family. thank you southgate inn staff for the wonderful stay

My cousin and I decided to take a road trip to Washington. We decided to wing it on hotels since we didn't know when we would get tired and want to stop. We saw a coupon for this and decided to stop. First of all its away from most of the other hotels in the area. They had some unique looking people staying but we figured oh well. So we check in and get to our room and it was kindof gross inside. The door did not lock well but as it was late at night we were to tired to leave and go to a new place. So we barricaded ourselves in so we could sleep. All night long we heard grocery carts moving around the parking lot. We both got less than 2 hours of sleep got up by 5 and decided to shower and go. My cousin got in the shower and their was a USED BAR OF SOAP on the floor!! Talk about gross!!! If you want to pay 50 bucks to not sleep stay here!! Or shower with used soap....

I stay in Missoula twice a month or more. I typically use a name-your-own-price website and get very nice digs in the $60 range. When that failed me on my last trip, I looked for the cheapest 2-star motel around. 2 stars??? Yes, because it has wireless internet, a pool, an exercise room, a hot tub, a sauna etc etc. Unfortunately, it is also where the local housing authorities send homeless families, and where the chronically transient seem to land. It is rundown and dirty, the light bulbs are all 40 watts, and although the rooms are labelled non-smoking, the odor of stale cigarettes is enough to gag you. Children run up and down the outside corridors, doors slam, engines rev, etc. It was a bit disquieting that you have to sign a waiver that you will accept damage to your property. On the other hand, I have stayed in much seedier places in Paris for much more money and thought I was getting a deal. Just be forewarned that this is not in the league of the chain hotels with 2-stars.