“Amanda, Michelle, and Angela deserve the highest accomadations i can possible give!!!”
On the day we checked, Amanda' s assistance was spectacular!!! We are truck drivers and our truck broke down. We were unhappy because of that and were having problems with our financial situation. Amanda offered solution's that solved ourproblemsand not only did we feel better, she put our mind at ease by resolving all the problems we had. (We were also hungry and company credit card wasnt working.) She contacted the restaurant staff next door, and before we knew it, they accepted our company's credit card over the phone.
Michelle....well all I can say is that she's as sweet as "Pure cane sugar"!!! We ended up staying for 4 days due to complication with getting part for our truck and every morning when we received more and more bad news..., she SOMEHOW knew all the right things to say to lift our spirits and put a smile on our sad faces. She didnt have to say anything, but she did and her kind words made our time and stay here relaxing!
Angela is also incredible!!! i found myself not being able to sleep one night. Little did she realize she told me about a web site that played music that we both like. That small gesture made my night and relaxed my mind. Her beautiful smile and immaculate appearance also was soothing. We chatted for a short time and within moments, I found myself at peace and forgot about the stress that was keeping me up.
One last note....something I noticed just from being around the hotel lobby so much over the last 4 days. the maintenance man.., I believe his name was Rob. In my opinion, he deserves a true lunch break!!! Over the last 4 days i noticed his phone was ringing constantly during his lunch break and h constantly was busy. He's the true meaning of a dedicated worker. He would even eat on the run at times and not once did i hear him complain. The hotel is in immaculate conditions, very clean, and he seemed to have the answer and know how when it came to fixing ANY problem.
I give the highest praise to all the house keepers. The all have a wonderful attitude, super polite, and work hard on pleasing the residence that stay here. This has been the best stay at a hotel I've ever had. I thought when I stayed at Bally's in Atlantic City that I was in heaven.....well this place put me on "CLOUD 9"!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC