A few days before our visit, I called our hotel (Best Western Plus, Missoula) to ask a few questions about hotel amenities, local attractions, etc. Kara Bartlett, the Catering Director, answered all my questions and offered to meet with us the day after our Thursday arrival. For reasons to complicated to explain, we missed the opportunity to see Kara on Friday. Arriving back at the hotel after Kara had left for the day, we were disappointed and figured it was a missed opportunity. NOT TRUE! When we opened the door to our room, there were maps and notes hand written by Kara about her favorite places. We followed them almost to the letter for the rest of the weekend and had a spectacular experience.
The hotel, our very clean and attractive room, the incredible farmers’ market, restaurants, mountains, rivers, library, etc.,…and the wonderful people of Missoula made our short trip one of our best in a long time.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 December 2011
Thank you for staying with us! Kara is an asset to our team and we're so pleased she could make your experience in Missoula memorable and special. I hope you find time to visit us again, there are plenty more sights to be seen, and restaurants to be enjoyed. Thank you again for your great feedback! -Whitney Kembel Guest Relations Manager Best Western PLUS Grant Creek Inn 406-543-0700
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC