Outside entrances & parking lot need attention. Room was clean but had odor. Had to ask for towels 2x. The one bath towel was obviously left from the previous night.

I've stayed in Choice hotels for the past 3 weeks of this approx 6 week road trip. This was the worst hotel of the lot. It had a restaurant and casino attached, but only approx. 3 handicap parking spaces for the entire property. There was no way to get to the casino or restaurant in a wheelchair (stairs, no elevator). The internet did not work at all, the waste bins in the room were full when we checked in and the room above had a floor joist (my ceiling) that squeaked loud enough off and on all night to make sleep impossible. On top of all this, the a/c didn't work. A horrible experience from a usually decent chain.

Hotel prices are very high in Kalispell during the summer season but by booking well in advance and using a group discount we were able to get a decent rate at the Comfort Inn. I stayed at this hotel years ago when it was a Red Lion hotel, and it is somewhat dated, but the room we were given (2 queens) was quite spacious, a legacy of the Red Lion, no doubt. It had a small refrigerator and there were two sinks, one inside and one outside the bathroom which was convenient in the morning. We found the beds quite comfortable and with extra pillows, although for cleanliness fanatics, the sheets were not changed every day (I find people that complain about this quite amusing--do they really change their sheets at home every day?). The breakfast was more than adquate, including bacon and eggs, cereal, pastries and do it-your-self waffles (although the waffle iron had issues two of the mornings we were there. Popcorn is available in the evenings. There are laundry facilities available. The staff was friendly and helpful. We didn't eat at the restaurant or use the small swimming pool. We stay in Kalispell for 4-5 days every summer to visit my sister and we've stayed in many of the local hotels. We found this hotel a good value for the money and would stay here again.

Check in staff flustered.... Took ages to determine whether they could accommodate us. Apparently, the computer system was not working properly. Hotel and room seemed a bit tired, compared to other Comfort Inns we've stayed at. Rate was highest in town, we subsequently learned. A bit far from anything, at the end of the strip where the other businesses were shut. Desk staff did not know area, could not answer questions... Said we could look in the phone book for restaurant recommendations (!)
Breakfast was okay with good hostess.
Next time, we would stay in Downtown Kalispell at the great historic hotel there, which we checked out while finding our own dinner spot.