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Hampton Inn Helena – reviews, photos

2.5 of 5
725 Carter Drive, Helena, MT 59601
Hotel amenities
Hampton Inn Helena
Hampton Inn Helena
Hampton Inn Helena
Hampton Inn Helena
Hampton Inn Helena
Hampton Inn Helena
Ranked #6 of 22 hotels in Helena
4.5 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    28
    10
    5
    2
    1
Date Rating
Kalispell, Montana
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“This Hotel knows what customer service is!!”
5 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

I travel about once or twice a month for business & once a month or so for pleasure. I ALWAYS stay at larger chain type hotels. I had not stayed at the Hampton in Helena before for some reason. I was immediately impressed. The check-in was very pleasant including recognizing my HHonors status. When I got in the room, I had a note addressed to me from the General Manager thanking me for my stay. I also had a personal note addressed to me from housekeeping letting me know to contact them if I need anything. Of course, I know I could contact them if I need anything - but what a nice gesture to have personal notes written. I would highly recommed this hotel and suggest if you are not an HHonors member to sign up!! I alsways have a choice where I stay and this one will be at the top of my list.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Billings, Montana
1 review
1 helpful vote 1 helpful vote
“Great stay!”
5 of 5 stars Reviewed 11 December 2011
1
person found this review helpful

This is by far one of the most wonderful hotels I've ever stayed in, I've stayed here twice now and will be back again. The rooms are clean and comfortable, breakfast is always tasty, and the freshly baked cookies every evening are a welcome treat after a long day at work. The staff is outstanding! They are so welcoming and hospitable, always going above and beyond what you expect to get in any hotel, from the handwritten notes left in the rooms by Roxanne in housekeeping to the warm welcoming smiles and greetings from Garrett and Courtney at the front desk. This hotel is truly a gem and a true asset to the Hilton chain. I would definitely recommend this to anyone traveling through Helena!

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton, Ohio
1 review
2 helpful votes 2 helpful votes
“Great, Dependable PLace to Stay”
5 of 5 stars Reviewed 30 November 2011
2
people found this review helpful

Close to the not busy airport, and conveniently located for shopping. I visited Helena over Thanksgiving 2011 to see my daughter. She had suggested another area hotel but after reading some reviews, I decided on the Hampton. I used to travel weekly for my company and we always stayed at Hamptons when possible. I assumed I knew what I was getting with the Hampton, and the Helena Hampton did not disappoint. The room was well kept, the breakfast was better than many other Hamptons, the other guests were friendly, and most importantly the staff was outstanding. My wife and I plan to visit my daughter again next summer and we will plan to stay here again.

Stayed November 2011, travelled with family
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Calgary
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Love Helena”
5 of 5 stars Reviewed 29 November 2011
2
people found this review helpful

This is a very nice hotel in a beautiful town. We were there in July 2010 and liked so much that we decided to spend thanks giving day in Helena. We chose this hotel from the good reviews we saw and didn't disappoint.
Everything was great even they gave us late check out due to the Black Friday madness that started at 8 pm on Thursday.

Room Tip: Shop at Macy's great deals
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
74 helpful votes 74 helpful votes
“excellent value”
4 of 5 stars Reviewed 19 November 2011
3
people found this review helpful

We were looking for a hotel in Helena for a couple nights. We were looking for value and we also wanted a pool. We'd read about the beds being comfy, so chose the Hampton Inn and it was perfect.

Staff was friendly, rooms were clean. Lobby was spacious. The breakfast room was great. It was usually packed but the food was always filled and choices were good. Fresh baked cookies were offered in the lobby each night and were very good.

Location, on the east side of the highway, was good as it was easy to zip around to the various stores we were visiting. Walmart was right next door, so easy to pick up quick toiletries and snacks.

We had a problem with the lock on our door not working. Eventually, hotel staff determined that the battery needed to be changed in the lock control unit. The night clerk took care of this in relative short order, following an obviously well written manual as she had never done it before.

My only complaint is that most of the time after the regular work day, the front desk clerk was on by themselves and it took a bit of time to either get things remedied or questions answered. Otherwise, we thoroughly enjoyed our stay and wouldn't hesitate to recommend it to others.

Room Tip: Don't think it matters. We were on the east side of the building. It might be quieter on the n...
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  • Stayed August 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hampton Inn Helena

  • Helena Hampton Inn
Address: 725 Carter Drive, Helena, MT 59601
Price range (per night):* INR5,657 - 8,177

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