My husband and I stayed at this hotel for 3 nights over Labor Day weekend. We paid about $100/night, but it wasn't worth it. First of all, when you walk into the hotel, you walk into the pool area and boy did that smell of mold! The pool and hot tub were clean and well kept though there was no whirlpool action in the hot tub. The hotel decor was old and needs updating. The rooms looked clean on the surface, but closer inspection, they were not very clean at all. There was all kinds of garbage under the beds and behind the night stands! The beds were comfy. The worst part was the staff. I had contact with 4 different front desk personnel and only the front desk manager was nice- the 3 other staff members ignored me and felt like i was bothering them if I needed assistance. I would not stay at this hotel again. Down the road on the western edge of town sits 2 new modern hotels- an AmericINN and a Super 8 hotel. I would recommend that you get a room at one of these hotels. You will be happier.

I rented a double queen room as a walk-in on a recent trip, choosing this property because it looked well-maintained and was right along Highway 2 (the Hi-Line). The front desk staff was friendly, and gave me a room on the ground floor as I requested. I parked in the back lot, which is between the building, a dumpster and the railroad tracks. Upon entering, the hallway had a very unpleasant odor, and I cringed thinking I had made a mistake. The room, however, was clean and odor-free with perfectly nice bedding and decor; the window overlooked a little indoor courtyard. Had all usual amenities, plus free breakfast and a nice looking indoor swimming pool (which I didn't use). I would stay there again, though I might also look around for a slightly better value.

My wife and I stayed here for 2 nights as part of our almost-annual Montana vacation. The worst part was the check-in and we almost decided to stay somewhere else. We drove up to the hotel and walked into the reception. The receptionist was just finishing with some other folks ahead of us and we expected to be served next. Instead the receptionist just walked out of the public area to the back office without even greeting us. We waited for a few minutes for her to come back but she didn't. We finally called out for some service and she came back. Unbelievable behaviour to show customers who are trying to check in and give the hotel business. I'm still shaking my head over that one and can't figure it out for the life of me.

Once we got some service everything was fine. We asked to inspect the room in advance and they let us do that no problem. It was a King and fairly spacious, although nothing like the King that they show on their website. A young man working at the hotel offered to help us with our luggage (cooler full of food and lots of shopping purchases). The room had a funny smell and we were concerned that it would bother allergies but it didn't bother us. Outside of the odd smell it was quite clean. We asked about the Havre Underground tours and the receptionist (same one who wouldn't acknowledge us during check in) went on the internet and printed some material for us.

The bed was quite comfie and we slept well on it. The high-speed internet was reliable and fast enough that we could Skype our friends and family, as we often do while on the road. The TV wasn't especially modern but it was fine, except that it couldn't get channel 9 (the local NBC channel), so I couldn't watch the Stanley Cup playoffs when they were on. There were of course no Canadian channels either (although Havre is so close to the border) so it was a bit of a disappointment to miss something that we Canadians value so much.

The brekkie selection was pretty good with fresh fruits, fruit juices, hot waffles, cold hard boiled eggs, hot biscuits, hot drinks and a few cold cereals. There was a staffer dedicated to the brekkie area and she not only kept the place clean and well stocked, she was quite personable gave us lots of interesting local information. While we were eating our first brekkie one of the admin staff came looking for us as we had left a message the night before to take the Tunnels tour. I thought it was nice of them to track us down and pass on a phone message in person. As our main reason for coming to Havre was the Tunnels tour, we appreciated it. If you haven't done the Tunnels tour, it's fascinating and well worth the $10-12 price.

With the exception of the strange check-in, the staff were very hospitable and went out of their way to assist us whenever called upon. We hope to return to Havre one day to do the Buffalo Jump tour and we'd stay at the Town House Inn again.

My wife and I spent two nights at the hotel and were delightfully surprised at the accomodations and the attention given to us during our stay. The room was very nice! The continental breakfast selection was much BETTER than normal! The staff were very knowledgeable, pleasant and helpful; providing information, a guided tour of the local historic "Underground", and desk staff took the time to round up a spare computer monitor for me to use while tinkering in my room! The facility has a very nice indoor pool and hot tub area. The hotel is centrally located in the community on the main highway - US 2. The only downside of the stay was the weather which was a bit chilly and windy for April, but wh controls that. I would definitely recommend the hotel to friends, family and anyone else looking for a first rate place to stay while in Havre!

Tony & Karen Tacke

tonyt_mt@yahoo.com