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Comfort Inn – reviews, photos

1918 North Merrill Avenue, Glendive, MT 59330
Hotel amenities
Comfort Inn
Ranked #3 of 8 hotels in Glendive
2.5 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    1
    9
    8
    3
    8
Date Rating
montana
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“worst experience- EVER”
1 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

I have stayed in hotels all over the nation, i travel for a living. My experience here was so PAINFUL that I made a point to write up a review. The front desk personnel were so rude, 2 of them, that I almost left. I had made previous reservations, so my info was already given to them, at check in they argued with me about price (state rate), room stay,and Check in time. After "allowing" us to check in my hubby burnt his hand while making coffee, machine was broken, he brought pit up front to let them know. They called him an idiot. We checked out gratefully and will never stay again. I called corporate offce and they advised me to call manager, which I did the next day, and asked manager to pull video from day before to review her staffs treatment of us. She said she would, called back and told us she was sorry..WHAT DO YOU WANT ME TO DO ABOUT IT..i asked for a letter of apology. still unmet.

  • Stayed February 2012, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Billings, MT
Senior Contributor
24 reviews 24 reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
“Discourteous Front Desk Personnel”
1 of 5 stars Reviewed 27 December 2011

Beware the bus that is allowed to park in front of this establishment every night. The driver leaves his bus lights on and allows the bus to idle noisily ALL night long. ALL night. Why? Complaint calls to the front desk are answered, "Well, maybe you should go find a different motel!" and then they hang up on you! Glendive is a small, rural, quiet town. A bus driver who allows his bus to idle ALL night long on motel row is very discourteous to others in the area.

Room Tip: Beware the bus that is allowed to park in front of this establishment every night.
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  • Stayed December 2011, travelled with family
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Service
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Ask MontanaBorn47 about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Glendive hotels

Charley Montana Bed and Breakfast
4.5 of 5 stars
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Baker City, Oregon
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
“good place to stay”
5 of 5 stars Reviewed 31 October 2011

was going to Minot, ND and knew the lodging in ND was terribly priced and overcrowded due to the oil patch. as it was, there were only a couple of rooms left at the Comfort Inn. great room for the price, large, clean, a desk, flat screen, wifi, et al. a pool besides if it fits your fancy. the breakfast is awesome. although the place was full, there was no noise nor other interferences. have stayed before and will stay again.

ps: go to the Family Cafe next door and get an incredible prime rib for $19. the best.........

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask frank s about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Big Lake, Minnesota
Top Contributor
55 reviews 55 reviews
Reviews in 35 cities Reviews in 35 cities
15 helpful votes 15 helpful votes
“===Decent Room and Decent Price===”
4 of 5 stars Reviewed 21 September 2011
1
person found this review helpful

The roms were clean and comfortable, the breakfast was fine, the pool is used by some older folks in the AM so dont think of swimming or having kids swim in the am. There is A LOT of oil exploration going on norht of here 50-60 miles so rooms are a real pain to get. We had a meeting north of here and had to stay here!!

Room Tip: Away from the road, trucks all night long.
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  • Stayed April 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask skidoo44 about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
“Front desk staff rude ... need customer service training.”
1 of 5 stars Reviewed 17 August 2011
1
person found this review helpful

Front desk staff visibly angry when we asked for pool towels. Threatened to call the police when a 7 year old jumped into the pool. 7 year old was tramatized by the experience. When told she upset him, her response was ,,, "good ...good."

The next morning the 3 year old's (brother of 7 year old) first words out of his mouth when waking up ... "I dreamed about the mean lady."

Great need for training in dealing with the public.

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Barbara H about Comfort Inn
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Additional Information about Comfort Inn

  • Comfort Inn Glendive
  • Glendive Comfort Inn
Address: 1918 North Merrill Avenue, Glendive, MT 59330
Price range (per night):* INR8,401 - 8,401

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