This is a nice hotel. It is convenient to the interstate highway, Bozeman, the local regional airport, and only an easy 1 1/2 hours drive from the North Entrance of Yellowstone Park.
The hotel is comfortable with clean, up-dated rooms and they have a decent complimentary breakfast in the morning. The only slight negative was that the air conditioning / heating unit in the room was overly loud and had to be shut off rather than used.
But what makes this hotel notable is the staff. I checked-in in the evening and the person on duty at the front desk was cheerful, professional, and efficient. In asking for restaurant recommendations in the area, she provided some great ideas and quickly marked their locations on a map.
Early the next morning, I was pleasantly greeted by maids, the front desk staff, and the person taking care of the complimentary breakfast. All of this was a nice change to so many hotels I have experienced in large cities both in the U.S. and overseas.
But in my haste and excitement in the morning to get Yellowstone Park, I left a number of clothing items in my room. Later, when the maid cleaned the room and realized I had not packed thoroughly, the hotel tried to contact me on my cell phone. Unfortunately, I did not get the message until the end of the day when I was hours away and was not going to be returning in that direction. Without being asked, the hotel staff volunteered to have my items sent to me at my home address where they arrived before I did.
I have been at many 4 and 5 star hotels around the world, where I have not had as pleasant interactions with a hotel's staff. And most of these high-priced hotels would not have been so quick to assist me in returning my forgotten items.
For me, this was a very good hotel for the price, but made forever memorable by a great staff!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC