Like your best friend's tasteful and thoughtful guest suite - with views of the snow-capped mountains. I'm on a grueling multi-city marathon business trip and this is my favorite hotel by far.
What I liked:
Free prompt, helpful, friendly shuttle from airport
Quick check-in
Free seriously-high-speed internet
Stylish, but not intimidating room - I'd love to have friends in for cocktails before dinner in the sitting area or hole up with my husband for a weekend with strawberries and champagne!
Firm, comfy bed with extra blankets and great down pillows
Lots of extra thick towels
Enough extra 3-prong plugs convenient to both the bed and the desk
A drape clip to make sure you can sleep
A nightlight in the bathroom
Extra door security
The restaurant on the 20th floor is reasonable, accommodating and delicious with a knock-your-eyes-out view
Small things that could be improved:
No fridge in the room
No safe in the room
Otherwise: My favorite hotel so far
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
23 February 2012
Thank you for your kind words concerning your recent visit at our Crowne Plaza Billings. I am happy to hear you found our staff friendly and efficient. I also appreciate your comments regarding our amenities and have passed along your comments and concerns. I hope that we will see you again on a future trip to Billings!
Yours in hospitality,
LaRell Baldwin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC