I am always on the hunt for good, pet-friendly hotels on the road and try to give fair reviews on TripAdvisor so other travelers with pets can stay in nice places. This hotel has been AWESOME. They have a $20 pet fee, of which $5 goes to a local charity for homeless pets. At check-in, we were given an older ice bucket which could be used as a pet bowl and which contained treats, poop bags, and a sheet of information for pet owners. There is a designated grassy pet area on the grounds, and the treats in the welcome pack were not just random generic biscuits, they included a small Greenie and a yogurt-dipped biscuit. When so many hotels seem to be more "pet tolerant" than pet-friendly, this hotel was a welcome change!
For the two-legged among us, the room was impeccably clean- they even sanitize the tv remote!- and comfortable. Drive-up parking was a life-saver (literally!) with all the ice everywhere. The complimentary shampoo, conditioner, and lotion are BeeKind brand, and they even provided two makeup removal towelettes. If it's small touches that really make a hotel for you, this is the place to stay.
Other reviewers have mentioned the location- it was a bit out of the way for us (about 3 miles off I-90) and on the edge of the downtown area (the drive up was a little sketchy) but we had no reason to feel unsafe or uncomfortable.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
23 December 2011
On behalf of our entire team, including our two legged staff, we would like to thank you for letting us and others know about your stay. We want to treat our guests and their two legged companions the way we would like to be treated. Our yogurt dipped treats are locally made by a great store just 2 blocks away. Also, the bucket is a great bowl for either food or water as when traveling space is limited and sometimes those can't be brought. As for our location we are not a highway property but we are in the heart of downtown located only 2 blocks from over two dozen great restaurants, bars, and retail stores. We strive to provide the best experience we can for all our guests ranging for a nice grassy area to ultra clean rooms and 42" flat screen TV's. Thank you for helping other pets find a home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC