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SpringHill Suites Billings – reviews, photos

1818 King Avenue, Billings, MT 59102
Hotel amenities
SpringHill Suites Billings
SpringHill Suites Billings
SpringHill Suites Billings
SpringHill Suites Billings
SpringHill Suites Billings
SpringHill Suites Billings
Ranked #9 of 43 hotels in Billings
4.0 of 5 stars 58 Reviews
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58 reviews from our community

    Trip type
Traveller rating
    25
    22
    7
    3
    1
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great hotel - Poor Military Rate”
2 of 5 stars Reviewed 19 February 2011
3
people found this review helpful

We have stayed at this hotel several times in the past. It is always a stop-over on a 2 day trip to Big Sky, MT. My husband is in the military, so we use the military rate. The rooms are spacious, hotel is easy to get to, pool is clean, and they serve a great breakfast. What we encountered this time was an additional charge of $10 per PERSON upon check-in. Completely defeated the "military" discount. Nothing was mentioned at the time of booking. Marriott states that this is not a policy. The hotel is allowed to do this. We don't plan to stay there again. There are cheaper hotels in the area that are just as nice. What a nice way to honor our servicemen ~ surprise them with a bogus charge!! Very poor customer service in my opinion.

  • Stayed February 2011, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natrona County
Top Contributor
53 reviews 53 reviews
Reviews in 31 cities Reviews in 31 cities
46 helpful votes 46 helpful votes
“I would gladly stay here again!”
5 of 5 stars Reviewed 17 August 2010

We booked online and at check in found everything just as we expected. Even though we returned to the hotel both times around 10:00 pm, parking was not an issue. The doors to the hallway were quiet closing which I always note and much appreciate not being awakened early or late with slamming. The rooms are nicely divided for sleeping and relaxing or working at the desk. There is a nice small coffee bar with sink, fridge, and microwave in the main area. The vanity is outside the bathroom which is a plus when 2 people are getting ready for the day. The room also had 2 closets with doors which was a nice touch. The complimentary breakfast has waffles, oatmeal, scrambled eggs or egg patties & sausage, as well as fruit and the usual fare you would expect. Breakfast was 7:00 - 9:30 am and the eating area was quite small. We took the food back to the room and having a tray would have been helpful. The fitness room is quite small and you can use the Billlings Athletic Club for $7.00 with a card from the hotel. (Might be the same charge to walk in - not sure since we didn't use the BAC.) There were 2 computers just off the check in/eating area for complimentary use. We did hear trains but it seemed the whistles did not blow from midnight or so until morning. The location is very convenient to the west end and mall shopping. We enjoyed our stay.

  • Stayed August 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Casper, Wyoming
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Pretty nice and very new”
4 of 5 stars Reviewed 24 May 2010

Rooms are clean and comfortable. Continental breakfast is above average for comparable hotels. Location is nice with some decent dining options very nearby (Texas Roadhouse, Mongolian BBQ, Italian). Pool, hot tub, and fitness center are not special, but are adequate. Despite having my i-pod stolen there (by another guest--and my fault, not the hotel's) and being maybe a tad over-priced, it was an overall good experience.

  • Stayed May 2010, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Portland, Oregon
Top Contributor
233 reviews 233 reviews
Reviews in 123 cities Reviews in 123 cities
107 helpful votes 107 helpful votes
“Excellent facility”
5 of 5 stars Reviewed 23 May 2010

Very nice! Our King room was attractively decorated, quiet, very clean, comfortable and roomy. I liked the efficient use of space. Hard-wired high-speed internet allowed a Netflix connection and the TV readily accepted the computer connections. The breakfast buffet offered healthful choices and was well stocked. The facilities were very clean and well maintained. I saw an employee cleaning the tops of picture frames in a hallway and there was no dust anywhere in our suite. We were allowed to turn the sound off on the TV while we ate in the breakfast room (a big plus for me).

  • Stayed May 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TJandTR about SpringHill Suites Billings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Eastern Montana
1 review
“Tried them all!!”
5 of 5 stars Reviewed 13 April 2010

Recently stayed at Spring Hill Suites in Billings, Mt. From the beginning the staff was very polite and helpful. The rooms were great have no compliants about the establishment, beds were the best if like the soft fluffy beds and plenty of pillows. The breakfast was a 5 on a scale of 1-10, but still a great breakfast no compliants. I tried most of the hotels in Billings and by far this was on my top 3 list as far as price and accommodations. If you like Bar B-Q the Texas Road House is a great place to eat. Thanks to the staff for a wonderful stay.

  • Stayed April 2010, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask COYOTECALLER1 about SpringHill Suites Billings
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Additional Information about SpringHill Suites Billings

  • Billings Springhill Suites
Address: 1818 King Avenue, Billings, MT 59102
Price range (per night):* INR7,113 - 8,682

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