We booked a two night stay at this hotel six months in advance. The night before our scheduled arrival we called to reconfirm our reservation and we were told that there was no problem.
When we arrived, we were told that they were overbooked and they had no room for us.
They said that they had made arrangements for us to stay at another hotel. We went there and found out that we had a room there but only for one night. The people at Extended Stay apparently just wanted to get rid of us.
We wound up having to stay in another town about fifty miles away.
They completely ruined this part of our vacation.
A reservation for six months that was re-confirmed the day before arrival and when we get there we find that we have no place to stay.
BEWARE OF THIS CHAIN
- Also Known As:
- Extended Stay Billings
- Billings Extended Stay
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