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Extended StayAmerica Billings-West End – reviews, photos

2.0 of 5
4950 Southgate Drive, Billings, MT 59101
Hotel amenities
Extended StayAmerica Billings-West End
Extended StayAmerica Billings-West End
Extended StayAmerica Billings-West End
Extended StayAmerica Billings-West End
Extended StayAmerica Billings-West End
Extended StayAmerica Billings-West End
Ranked #28 of 43 hotels in Billings
3.0 of 5 stars 7 Reviews
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7 reviews from our community

    Trip type
Traveller rating
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    1
    2
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Date Rating
Rochester, MN
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nothing special but at least it was cheap”
2 of 5 stars Reviewed 7 September 2009

We used priceline[dot]com to get the price down for this place, and that was really its only redeeming quality. Super basic, totally clueless and unhelpful staff, unsecured building with all kinds of *interesting* people in and out...it functioned as a roof over our heads for the 2 nights we were in Billings but thankfully our relatives were over at the Sleep Inn where we could hang out in comfort and enjoy the pool with our kids. It was nice to have a kitchenette though, and the fact that they don't change your sheets or towels didn't matter to us either. It's also in a weird location--visible from the interstate but then very tricky to get back to. "Stay at your own risk!"

  • Stayed August 2009, travelled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberta, Canada
Top Contributor
87 reviews 87 reviews
Reviews in 34 cities Reviews in 34 cities
42 helpful votes 42 helpful votes
“Very poor service at the Extended Stay in Billings, MT”
2 of 5 stars Reviewed 31 August 2009

The girl running the front desk had not clue what she was doing...she was clearly new and left to run teh palce without any help. The manager should be fired for doing this to her. Caused nothing but grief and delays....

Rooms are OK but the hotel is basic. No breakfast room or anything. No swmming pool.

I just didn't feel there was value for the money in staying here.

  • Stayed August 2009, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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A TripAdvisor Member
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6 helpful votes 6 helpful votes
“Do not stay at the Extended Stay in Billings”
1 of 5 stars Reviewed 12 July 2006
6
people found this review helpful

We booked a two night stay at this hotel six months in advance. The night before our scheduled arrival we called to reconfirm our reservation and we were told that there was no problem.
When we arrived, we were told that they were overbooked and they had no room for us.
They said that they had made arrangements for us to stay at another hotel. We went there and found out that we had a room there but only for one night. The people at Extended Stay apparently just wanted to get rid of us.
We wound up having to stay in another town about fifty miles away.
They completely ruined this part of our vacation.
A reservation for six months that was re-confirmed the day before arrival and when we get there we find that we have no place to stay.
BEWARE OF THIS CHAIN

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bologna
Top Contributor
73 reviews 73 reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
“Einfaches Hotel”
3 of 5 stars Reviewed 16 September 2011
Google Translation

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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Ask corny110980 about Extended StayAmerica Billings-West End
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A Hotels.com Traveller
“Didn´t get what we payed for!!!”
1 of 5 stars Reviewed 19 July 2011
Google Translation

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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

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Additional Information about Extended StayAmerica Billings-West End

  • Extended Stay Billings
  • Billings Extended Stay
Address: 4950 Southgate Drive, Billings, MT 59101
Price range (per night):* INR5,489 - 6,665

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